Restaurant Details
Delivery
No
Payment
Credit Cards Accepted
Parking
Good for Kids
Attire
Casual
Alcohol
Yes - full bar
Reservations
No
This restaurant has been reported as permanently closed. Click here if it has reopened.
Monday:Closed
Tuesday:Closed
Wednesday:Closed
Thursday:Closed
Friday:Closed
Saturday:Closed
Sunday:Closed
Delivery
No
Payment
Credit Cards Accepted
Parking
Good for Kids
Attire
Casual
Alcohol
Yes - full bar
Reservations
No
*This restaurant has closed. If this restaurant is open or has reopened, just let us know.
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06/04/2012 - bphil1980
My family and I were visiting from Michigan and we received the worst customer service at Rog's Pub & Eatery (4255 River Rd, Schiller Park) on June 1, 2012. There was a FLY in my sandwich. I informed our waitress and the owner came over. He immediately began to say that he would not cover the bill. I politely stopped him and informed him that I didn't have a problem paying the bill and just wanted a new sandwich (after all, it was late and we had been traveling all day with a baby who was very tired by this point). He very rudely told me that the only way I would get a new sandwich is if I pay for both of them. He then went on to say that we could have brought the fly in ourselves (as if we were trying to get over on him)! I am very surprised and disappointed in the disrespect an non-customer service we received. We paid the bill (feeling as if we had no other option) and left. The worst part is that it was my husband's birthday; what a horrible way to celebrate! I personally would tell anyone not to eat at Rog's Pub & Eatery.