Restaurant Details
Delivery
Yes
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
Delivery
Yes
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
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01/30/2024 - MenuPix User
12/25/2023 - MenuPix User
08/12/2021 - MenuPix User
PROTIP: If you order from Mug's do it though Grubhub so you have recourse if something goes wrong.
Ordered a pizza at 3:56.
Approximate delivery time was 4:56.
Order did not arrive until 5:39, 43 minutes after the given delivery time.
I called the restaurant at 5:11, 15 minutes after the delivery time. Was told the delivery guy just left so it should arrive momentarily. I thought likely story but fine.
At 5:26, a half hour after approximate delivery time, the delivery guy arrives, looks at a piece of paper and DRIVES AWAY. I called the store asking if they could get in touch with the delivery guy because I thought he may have been confused if he was at the right place.
At 5:36, 40 minutes after the delivery time, I call the store again asking to talk to a manager.
As I am on hold, the delivery guy arrives again at 5:39, 43 minutes after the delivery time. I said I don't want it, it's probably cold, you've been driving around with it for 10 minutes (Actually 13 minutes). I shouldn't have said the cold bit because he assured me it was warm. He explained he forgot the 2 liter I ordered with it. I just took the pizza and hung up the call.
The pizza was soggy and watery from sitting in the bag for 2 trips from the store to my place. 25 bucks wasted. Thanks.