PepperMint Thai Cuisine

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30769 Pinetree Rd
Pepper Pike, OH 44124

Phone: (216) 464-5432

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Neighborhood: Cleveland

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Reviews for PepperMint Thai Cuisine

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  4.4 stars - Based on 48 reviews

#94 out of 3666 restaurants in Cleveland

#2 of 18 Thai in Cleveland

5 star				24 reviews	50%
4 star				22 reviews	46%
3 star				0 reviews	0%
2 star				0 reviews	0%
1 star				2 reviews	4%

Top Reviews of PepperMint Thai Cuisine

04/20/2025 - Soph F.
The food was wonderful and flavorful, especially the pad Thai and curry mango dish. However, ordering was frustrating due to a credit card requirement that delayed our pick-up.

07/15/2024 - Ocean P.
Changed my life

02/12/2023 - MenuPix User
My husband and I have frequently dined at Peppermint Thai . Unfortunately, this will be our last time after the experience we had with our food not being ordered correctly by our server . Not only did the food come our cold and tasteless the waitress was so unfriendly and did not apologize or go out of her way to make it better. We asked the hostess to get the manager who finally came to our table after we expressed what happened he didn't offer any type of compensation other then saying have a safe drive home. With so many restaurant choices why would anyone want this to be their dining experience . Restaurant owners/ managers should value customers after all that's what puts money in their pockets . What happened to the phrase the customer is always right not at this establishment so awful!

08/27/2022 - MenuPix User
Great good 💜

11/07/2014 - Tazul
The worst experience we ever had at this place. Very bad customer service. The waiter doesn't have manners to talk to the customers. Will never visit again to this place. The owner of this place didn't even acknowledge the problem or apologize for the bad mannerism from his employee.
They don't have clear policy on the tips. We were seven people who went for lunch and there was one to-go order. We all paid separate checks and we saw 18% tip added automatically. We were ok with that. But we questioned why there was automatic tip on the TOGO order. He went back and re-printed the check for everyone but now he changed the tip to 20%. When questioned about it , he became arrogant and said it is just 2% why is it a big deal. Instead of explaining the mistake he started arguing. We asked to talked to the manager/owner of this place. Owner came said the lady who did billing didn't do it right. She didn't even say sorry ...and in front of the owner the waiter said he is not going to serve us in future and said dont bother to come again. It was very rude. The waiter was mocking our friend when he was trying to explain as he is not able to understand and making animated gestures at him. This i felt was very rude. It is worst every experience in any restaurant in my life so far.