Delivery
Yes
Payment
Accepts Credit Cards
Parking
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
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04/21/2024 - MenuPix User
03/11/2024 - MenuPix User
06/19/2020 - MenuPix User
Poor Customer service! Manager is rude! I will never order from them again!
10/10/2019 - Niq AfterThought
HAPPY'S PIZZA in Whitehall Ohio is very ghetto and rude! Store Manager Kelly at store #74 is very unprofessional and ghetto! I place a order at 12:05 online that said it would be there in 60 minutes. I called to check on the order the first thing she did was tell me she couldn't check on the order. And if I had ordered online it took the system 15 minutes to send them the order and then it would take them 60 minutes from there, BEFORE SHE EVEN LOOKED UP THE ORDER! . I explained to her that i was checking to see if the order had left the building. At that point she then asked for my information, supposedly pulled up the order and confirmed it was on the way. That was at 1:00 pm. I then sat and waited in the lobby for the driver. He showed up at 1:44 pm and stated that they were down a driver. He had left the building earlier and another driver was supposed to deliver to us. When he got back our order was still sitting on the counter so he grabbed it and ran out the door. I get back to my desk and my coworkers and i find out that part of the order is missing. So i call back and got Kelly again, she immediately went into the story of it takes 20 minutes to get the order and then it takes 60 minutes for delivery. Which still would been arrival time of 1:20 not 1:44! Then i tell her that she forgot part of the order, and we had paid the driver as instructed for the extra part of the order. At that point she asked what it was in a smart tone. I explained to her that is was the dressing for a coworkers salad. She said dressing in a nasty tone and i told her yes and we wanted it delivered. She said they would not deliver and hung up! NO apologizes for the late delivery, no apologizes for the problems. And the food was greasy & cold! I will never order from that location again as long as KELLY is running your store!
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