Let's Roll Ice Cream

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8150 N Macarthur Blvd
Irving, TX 75063

Phone: (469) 458-3244

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Neighborhood: Irving

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  4.4 stars - Based on 15 votes

#150 out of 797 restaurants in Irving

#1 of 21 Ice Cream in Irving

5 star				9 votes	60%
4 star				5 votes	33%
3 star				0 votes	0%
2 star				0 votes	0%
1 star				1 votes	7%

Top Reviews of Let's Roll Ice Cream

04/21/2022 - Unsatisfied and disgusted never returning customer
This will be long BUT WORTH IT…

Are usually don’t come up this way. I had to pick some thing up in Irving. I felt like ice cream, so I searched Google Maps. Let’s Roll; came up. I’ve been replaced similar, so I figured why not.
I walk in, the person working was on the phone, did not say hello welcome anything. Kept texting her whatever he was doing on the phone. When I went over to tell him what I wanted, he looked up and said the menu is over there and pointed to the wall. So I just quick looked at it. Figured out what I wanted, and then he met me at the register. I told him I paid. He looked displeased and when he saw that I did no tip. If I liked the service I would have given him cash. He then let me know after I paid, that it would take 10 minutes. Which I was fine with. I stood and watched him prep everything. He finished whatever he was doing on his phone. Did not wash his hands, did not put on gloves. Went to the bag which I can see the shelving in their items, I guess the one wall which I couldn’t see the sink, but I knew it was a sink. He started grabbing things and such to prep the vanilla basic mix. He came back out grab the milk from a cooler again no gloves, still didn’t wash hands. Opened it poured into a bucket. Turned around and grab what looked like a handheld blender, a larger version of what you would use to froth milk. He grabbed a package tried to ript it it didn’t inc correctly, grabbed a scissors cut open the bag, and then place the scissors down on something. Then dump some other stuff in the same bucket. Started mixing it. Again this whole time grabbing the tools and everything with no gloves or washing his hands. Then he gets finished mixing, and pours that mixture into the sink from what I saw. Mind you no gloves and he grabbed the inside of the bucket where the liquid was. Not touching the liquid or the mixture for me getting ice cream, but still no gloves or washing hands. Then he reaches into the sink and emerges from it two pitchers full of what looks like vanilla something for the base to my Oreo Blast. Again. No gloves and still hasn’t washed his hands. Comes out to the lobby and sets the pitchers down on cutting board behind where the instant cold freeze things where ice cream is made. Then goes back without gloves or washing hands again, a little metal or stainless steel container with utensils and tools, that aide in making ice cream on cold freeze thing. AGAIN NO GLOVES OR WASHING HANDS. sometime between prepping the liquid and coming out to lobby, he turned on freeze thing. At this point he was ready to start making it. NOW HE GETS GLOVES ON… BUT DOES NOT WASH HANDS. This entire time!!! Mind you, when I came in he had his phone in his hand. Didn’t wash hands then nor the entire time. Gross. He also touched a screen for putting my order in!
So got gloves on without washing his hands, grabbed a cookie, placed in the center of cold freeze thing. Turned around grabbed pitcher. Poured it over the cookie. Then started chopping and mixing it together. He did not talk to me or even try to start a conversation. Like I was a burden being there or something. I said I bet you get busy in the summer. All he said was yeah. Continued making it. Then rolled it and placed in the cup. Turned around to the cutting board. Grabbed another cookie broke it into pieces placed in cup. Then went to the back and grabbed a fresh pack of chocolate wafer cookies, went to ripe it opened and it didn’t go as planned; huffed in frustration at that then went to the mysterious table of I-dont-know-if-it-is-clean-or-if-scissors-have-been-cross contaminated-or -not, that he set down before to open the powder mix or whatever it was to mix with milk; and used it to cut open the wafers package better; THEN SET THEM DOWN AGAIN instead of them being in the sink to be washed! Unsatisfied and disgusted never returning customerAbsolutely unsanitary and disgusting. The table I chose to sit at once I got sat down and started eating our fingers smudges all over the table, and the floor was not clean either. Will not return. Do not recommend. Try at own risk.