Delivery
No
Payment
Credit Cards Accepted
Parking
Good for Kids
Attire
Casual
Alcohol
No
Reservations
Cuisines:
Vietnamese
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
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05/06/2024 - Real T.
great food
04/10/2024 - Pho 79 sucker
Everything was fine till we order. The waiter (I believe the owner) took our order, a combination pho, a chicken vermicelli, a combination rice plate, a fired chicken over rice, 2 egg rolls, and a to go Thai tea with boba requested in to go cup. He requested to pay right away which was fine and I gave him the card. The bill was $59 something so I paid him, my bank notified me the charge. I didn’t pay attention on the bill to realize something was wrong. 5 minutes latter, he came back and said it did not go through which I show him my bank that the charge already took place. The lady behind the counter (which I believe his wife) kept refusing it that they didn’t charge regardless of what I was showing them the transaction. Well, I said ok, I would pay again and would dispute if they charged me twice. They came back with another check for $79 something (at that moment I realized it was something wrong with the bill earlier). It seemed like they made a mistake on the first check, instead of telling us their mistake and asking us to fix the bill, they acted like the transaction didn’t go through and us/our card were the problem. That was not all. The Thai tea wasn’t in to go cup. Portion for the rice plates were little with a tiny pork (maybe the pork were too expensive for them? ). The 2 egg rolls never came. When we almost finished our food and asked for the egg rolls, the waiter apologized and asked the kitchen to give it to us, but then his wife insisted that I had not ordered/paid for it, which I did order and the waiter did confirmed, but his wife was mad and kept insisting about the egg rolls. I told her I would pay for it. But to be honest, they were so messed up and really if I were her I would just give it to the customer as courtesy since they made the mistake. But they were really greedy insisting it. Bad business, bad customer service. I gave them $6 for the egg rolls on the way out and surprisingly his wife said “$5 is good enough”. What? You really wanted it so badly, so when I gave you $6 why you only take $5????? Keep that extra $1 so you can feel better making more profit.
Bad service! Shame on you, shame on your business!
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