37085 Grand River Ave
Phone: (248) 846-3000
Neighborhood: Farmington Hills
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Sunday:
Delivery
No
Payment
Credit Cards Accepted
Parking
Good for Kids
Attire
Casual
Alcohol
Reservations
Cuisines:
Indian
Price Point
$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
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02/10/2024 - MenuPix User
05/20/2022 - Vik
Long post - Indian restaurant Rao Giri Vindhu in Farmington Hills
So last night we had the worst restaurant experience ever!! We thought we will have a nice quick dinner at this Indian restaurant in Farmington hills… so it was a little bit of a drive but they have this Fish entree which I like … so we went. We arrived at about 7:40 and were seated immediately. The manager was pleasant and took our order immediately! We did not order any appetizer… just a chicken curry, Palak paneer and Tawa Fish ( pan fried fish which takes lesser time to make as compared to tandoori fish … so we were told)
So we waited … and waited … and waited !! It was 45 mins since we ordered and when we asked the manager … he was apologetic and said oh the fish takes time it should be done in 5 mins!! The wait continues…. Ten mins later the hostess walks up and says sorry the fish should be ready soon!! Vik and I were exhausted and hungry but just said ok the darn fish is what’s causing the delay. Rest of the people in the restaurant seems to be getting some sort of appetizers out … we waited!!
1 hour and 10 mins later the waiter brought our food out … the phulkas were burnt and crisp like papad … the chicken, paneer and rice was cold … still no fish!! We waited again … then they brought out the Tawa Fish on a plate … cold!!!! OMG … I just cannot believe they treat their customers like that!!! The owner of the establishment… a very unimpressive character dressed sloppily… was called to our table. He did not bat an eyelid at the complaint … did not say a word!! Not a sorry … Let me check this … let me fix it … NOTHING just started at us like we were speaking in some alien language which he didn’t understand!!! Pathetic behavior!!
So at close to 9 we walked out without eating dinner… and yeah … that happened!
While we were waiting for our food at Rao Giri Vindhu, no attempt was made to make us comfortable… no chai/ coffee offered or attempt to make us sit thru the hour ten minute ordeal while we were so hungry!! To top it all … the general attitude was … this is what we have take it or leave it!!
Complete disregard for their customers … complete lack of restaurant running skills and definitely no common sense!! I shudder to think about what happens in the kitchen if the management is so useless!! Never will we go back to this restaurant and will strongly recommend not soliciting this place at all!! They are freaking nuts and should not be in business!
Lucky for us we were able to eat fresh hot pizza within ten minutes at Tomatoes Apizza across the street! The pizza was consumed quietly with much gratitude 🙏🏼!! Thank God for Tomatoes… we survived the night!!!
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