995 N State Rd 434
Phone: (407) 636-8634
Neighborhood: Altamonte Springs
Delivery
No delivery
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Attire
Casual
Alcohol
Full Bar
Reservations
www.facebook.com/mrmargaritamex/
10/11/2020 - Scott S
REVIEW OF MR. MARGARITA MEXICAN RESTAURANT
DONT LET THE POSITIVE GOOGLE REVIEWS OF MR. MARGARITA IN ALTAMONTE PRINGS, FL, FOOL YOU- BEWARE!!!!!!!!!!!!
WHAT A NIGHTMARE HAVING SUNDAY LUNCH ON 10-11-2020, AT THIS PLACE WAS. MY GIRLFRIEND AND I HAVE EATEN AT THIS PLACE ON 3 PRIOR OCCASSIONS, AND CAME BACK IN ANTICIPATION OF MORE FAJITAS, ALONG WITH A DECENT DINING EXPERIENCE.....WELL...NOT ANY LONGER......
THE CHICKEN FAJITAS WHICH I WAS SERVED TODAY WERE COOKED IN A PILE OF MUSH, AND GREASE, AND HAD A NASTY PRESENTATION WHEN THEY WERE DROPPED OFF AT OUR TABLE....THEY LOOKED LIKE THEY WERE PRE-MADE, SITTING IN THE BOTTOM OF A PAN, TO THEN BE HEATED UP, SLOPPED INTO A SKILLET, THEN BROUGHT TO OUR TABLE. THIS YUCK WAS BROUGHT TO US BY A GUY FROM THE KITCHEN, WHO LOOKED LIKE HE WAS THE DISHWASHER.
TO TOP IT OFF, OUR WAITRESS DISAPPEARED FOR MORE THAN 20 MINUTES, AFTER TAKING OUR ORDER. SO, AS NOT TO KEEP WAITING, I VERY RELUNCTANTLY BEGAN EATING THIS SLOP. WHEN OUR WAITRESS, ESTEFANIA, FINALLY STOPPED BY, I SHOWED HER THE EXCESS GOO AND SLOP WHICH REMAINED, AND EXPRESSED THAT I WAS NOT HAPPY WITH THE POOR QUALITY / PRESENTATION OF THE FOOD. SHE DID NOT SEEM TO CARE IN THE LEAST.
SHORTLY THEREAFTER, THE FEMALE MANAGER CAME OVER TO THE TABLE AND I EXPLAINED THE SITUATION. THE MANAGER STATED THAT DESPITE ME EATING MOST OF THE SLOP, THEY WOULD NOT GRANT A REFUND, OTHER THAN A MERE $2.83 CREDIT, AS THEY STATED THAT SINCE I DIDNT SEND BACK THIS GROSS FOOD, UPON DELIVERY, THAT THEY COULD NOT DO ANYTHING, DESPITE MY SHOWING THE EVIDENCE OF THE REMAINING SLOP, ALONG WITH AN ABSENTEE WAITRESS. FURTHER, THE WAITRESS, ( I FOUND OUT HER NAME ON THE RECEIPT) WOULD NOT EVEN TELL US HER NAME, AT ALL, DESPITE BEING ASKED. ... GREAT WAY TO GET A GOOD TIP, ALONG WITH A BAD ATTITUDE, HUH? NOT
IT IS APPARENT THAT THEIR CUSTOMERS MONEY IS ALL THEY CARE ABOUT, VERSUS KEEPING A REPEAT CUSTOMER HAPPY AND COMING BACK. OBVIOUSLY, THEY FEEL THAT WITH ALL THE POSITIVE REVIEWS, THAT THEY CAN "REST ON THEIR LAURELS" AS THEY REALLY DONT CARE. FURTHER, THIS PLACE IS VERY HUMID (NO AC), ALONG WITH THE MOST SLIPPERY FLOORS EVER. THE LADY WHO SAT NEXT TO US, SLIPPED AS SHE WAS WALKING TO HER TABLE. ADDITIONALLY, I ALSO NOTED A COUPLE COMPLAINING ABOUT THE EVER SO SLICK FLOORS, UPON THEIR JUST HAVING JUST EXISTED THE FRONT ENTRANCE.
SO, NOT ONLY COULD THESE PEOPLE CARE LESS ABOUT THEIR CUSTOMERS AS THEY WANT TO "BE POLITICALLY CORRECT AND STICK IT TO YOU," THEY COULD COMPLETELY CARE LESS WHETHER THEIR CUSTOMERS SLIP AND FALL ON THEIR SLICK FLOORS, OF WHICH THEIR IS NO WARNING....TRUST ME, IF YOU ARE A SCEPTIC, YOU WILL SEE FOR YOURSELF...DON'T SAY YOU WEREN'T WARNED. ALSO, IF YOU DON'T MIND EATING PRE-MADE, NASTY SLOP, THEN THIS IS THE PLACE FOR YOU....PERSONALLY, I WOULD HAVE BEEN HAPPIER EATING OUT OF A PIG TROUGH, THEN E XPERIENCING AND EATING THIS VILE MESS TODAY. ATTACHED IS MY RECEIPT.
AND, ADDING THE ICING ON THE CAKE, THE MANAGER (WHO I ESTIMATE TO BE IN HER 50'S, WHO SAID HER NAME IS PAULA) COULD CARE LESS ABOUT WHAT OTHERS THINK ABOUT THEIR ESTABLISHMENT, DESPITE BEING GIVEN THE OPPORTUNITY TO MAKE THINGS RIGHT, AND ATLEAST SHOW SOME COMPASSION, VERSUS FEELING THAT A $2.83 CREDIT WAS FAIR AND "WILL KEEP ME COMING BACK"....NEVER, NEVER AGAIN, DON'T SAY YOU WERE NOT WARNED TO NEVER EAT AT AND OR ENTER THIS PLACE, AND WARNED ABOUT THEIR SLIPPERY FLOORS, UNLESS YOU DON'T CARE ABOUT HOW YOU ARE TREATED, NOR CARE ABOUT THE POOR QUALITY OF SLOP WHICH THIS PLACE SERVES.
SCOTT S.
05/17/2019 - MenuPix User
Been there several times and have excellent food and good service every time.
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