309 Cranes Roost Blvd
Phone: (407) 834-5880
Neighborhood: Altamonte Springs
Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
Yes - Full Bar
Reservations
Yes
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04/10/2024 - MenuPix User
03/13/2024 - MenuPix User
02/25/2024 - MenuPix User
06/11/2011 - Elizabeth Lafferty
The food is incredible, we went there for a birthday party. The service wasn't up to par for what we have had in the past. In fact the servr was rude to the birthday girl. We has two people, who bought their drinks at the bar and came over to congratulat the birthday girl. The waiter asked "who make the reservation for this party? My fiend said she did. He was very loud and told her there were too may in the party and that the limit was 20 and the two that come over with their own drinks and were not having dinner made 22. I told him he had embarrassed my friend and she was up set and he remarked " I wanted everyone to hear me" He certainly was loud enough that every guest heard him. Sje wnet to the bath room crying that she had been humiliated in front of all of her friends, which was exactly what he intended. The manager who was going to come over to out table I had to ask him if he was a manager and he replied "yes" I told him and he was very indifferent about the situation and told me "off". He stated that one of the guests had created a problem. The problem was that the guest was sitting at a table near the band because he wanted to listen to them and the waitress told another couple they could have the table because he was with a party at another area. He did not feel that she should have told the couple they could have the tabale, he did let the other people have the table. After I talked to the manager they turned the light up high letting us know that they wanted us to leave. The waiter no longer asked us if we wanted anything else to drink, just started writing out our checks. I went to the bar and got several drinks from there for guests at the party. We were not loud and did not cause any trouble. We were there last friday for a birthday and had Diane as our server. She was excellent! She had no problem with giving us individual check. Two drinks for everyone was a compliment from Diane Willcox, my daugter, and this I am sure made it more diffidult for her. Her gratuity from everyone was very generous. A pizza was shared by my daughter and her husband and her tab was over $700 dollars. It was my daughter and her husband that came over with their drinka in hand. We will not be coming back and we will pass our dissatification along to all our friends and family. The manager's rudeness, the turning up the lights and stopping the service to us was the final straw. I hope people that read this will take it as a warning to not plan a party there. Elizabeth Lafferty
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