Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
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04/15/2024 - MenuPix User
05/04/2021 - Dissatisfied customer
On Tuesday, May 4th, 2021at approximately 8:10am. I go through the Burger King drive thru (6903 Okeechobee Blvd, West Palm Beach, FL 33411) and I am talking into the speaker with no response. I waited a minute or two because sometimes I know the speaker box might be broken but nothing happened (no response from an employee). So I then drive up to my the first window and I can see a woman washing dishes, naturally I drive up to the second window. In the second window I see two females talking by the inside registers. I stopped at the second window waiting for one of the females to acknowledge me. Few minutes go by and the two females continue to talk, while other cars continue to form behind me. Finally the female that had her back facing towards goes underneath the inside register and grabs several packages of ketchup and put them by the register that is close to the drive thru window and she makes eye contact with me but still not acknowledge me and continue talking to the other employee. This happens a second time with grabbing the packages of ketchup and making eye contact. Still doesn’t acknowledge me for a second time. So I honk the horn to get either one of the females attention. It took a minute or two for the female to finally turn around and give a motion (put her hand by her neck and moving from left to right) by her neck like as cutting or dead. I look at her like what does that mean, are you closed? Are you not serving food? Are short employees? Did your delivery truck not come in? The female employee could not even bother coming to the window with an explanation. Especially when you clearly see the hours of operation for the drive thru posted on the window which stated drive thru open at 6:00am. Really disappointed on the customer service that will not be going to that Burger King for that matter any Burger King anymore. Just think she probably did the same thing the drivers that were behind me patiently waiting. Unprofessional
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