Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
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12/20/2023 - MenuPix User
09/21/2013 - karenb9854
As I write this review I am sitting in this establishment were I feel the service could be good but because of the shift manager Yecenia Flores it is terrible. She made a simple request I asked for hot fry, instead of her giving me my request she continued putting the hot fry's in with the fresh fry's. She then begin to become combated with me and told the staff to give me the fry's which I clearly asked for the fresh fry's. She is rude and very unprofessional. She must have forgotten that the customer is far most important and if it wasn't for the customer she would not have a job. If she is a example of your best I really think you all should look into customer service training for your manager. I feel sorry for the staff I could imagine what type leader she is. I will be sending a formal complaint as well to corporate office.
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