6810 Shoppes at Plantation Dr #1
Phone: (239) 437-6973
Neighborhood: Fort Myers
Delivery
Yes
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
Reservations
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01/13/2024 - MenuPix User
01/09/2024 - MenuPix User
01/07/2024 - MenuPix User
04/14/2015 - Angry Customer
The worst customer experience I have ever had. THE MALE OWNER FOLLOWED ME OUT OF THE STORE AND THREATENED ME.
I went in to purchase 2 pizzas. Which mysteriously added to $45 dollars (which they did not tell us on the phone when we ordered). I asked to split payment between mine and my friend's credit cards. I asked if they could either place 1/3rd of the price on one card and and 2/3rd on mine or put a specified dollar amount on one and the remainder on the other. To both questions, they answered No. I asked if they know who their credit card vendor is because, knowing a little something about credit card payment processing vendors, they could ask them to include additional features in their payment software.The brown haired female owner told me I was hassling her and that I could leave. I split the check in half making payment with the clerk operating the cash register (an iPad with a creditcard machine and cash drawer attached) while continuing to be berated by the owner, signed the bills and nearly forgot my pizza I was so insulted at the customer service. The owner did help me remember by sarcastically yelling out, "Don't you want the pizza?" I walked out trying to leave my last words as, "This is no way to treat a customer," but the male owner FOLLOWED ME OUT OF THE SHOP! He yelled at me, "DO WE HAVE A PROBLEM HERE?" Knowing my safety was best served by using my voice I shouted my reply so other people in the shopping center could hear, "ARE YOU CHASING ME!?" This caused the male owner to return as I quickly unlocked my car and sped home.
Please do not give these people your business. They would rather fight than earn your business if you give them a suggestion.
I am posting this warning everywhere.
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