Restaurant Details
Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
www.facebook.com/wendys/
02/28/2024 - MenuPix User
01/09/2024 - MenuPix User
12/20/2023 - MenuPix User
11/01/2022 - Dawn Lowery
I went through the Wendy's drive thru this morning- store #3036. Elizabeth was the lady taking the my order.
I ordered a large coffee and had asked for cream. She advised that they were out of cream so I asked for milk in my coffee instead. She said she would have to charge me for the milk- which is not good customer service as it's not the customers fault that your restaurant ran out of creamer. I told her I thought that was messed up.
When I got to the window she had a very irritated look on her face and quite frankly was rude! Apparently this employee has been rude to others because her name is mentioned in Google reviews. She needs a class in customer service!
I also ordered 2 breakfast baconators, a large coffee, and 2 breakfast croissant deals- which were supposed to include seasoned potatoes. Instead I received 1 French fry and no seasoned potatoes...not even 2 French fries.
All 4 sandwiches I ordered were also cold and I had to go to a neighboring gas station to purchase cream for my coffee.
Something needs to be done about the rude employee. There's no sense in being rude. I understand running out of an item but milk should have been offered. My order did not include all the items ordered and the food was cold.
Horrible experience!
As a previous restaurant owner this was a very unacceptable visit!