Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
No
Reservations
Cuisines:
Barbecue,
Ribs,
Chicken,
Southern,
Southwestern
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
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02/20/2024 - MenuPix User
12/29/2023 - MenuPix User
12/07/2023 - MenuPix User
11/18/2021 - Oscar Bryant
Their determination to please you. Great service
11/15/2021 - Les J.
Rome, GA. ‘Texas Road House’ November 11, 2021 Thu. 21:25 check out
Poor and shameful Veteran treatment on Veteran day!
They advertised with big banner ‘Free meal for Veteran on the Veteran Day’ for over two weeks. Then when I arrived with my wife, and show Veteran ID. the manager Sumner, three times highlighted that the diner is on her... (not “ON US”) when she put my name on the voucher.
Then another person take me to the glass refrigerator where was laying some dry steaks with some tear papers with number on it, and she ask which steak I like to have. I say that I like to see the Menu first, but when she insist, I pointed on one. At the table, I give the waitress the Voucher and pointed that I like to use it.
Because I already chose the steak, my wife chose the chicken diner. They run out of Coca Cola, so the only choice was Died Cola and Sprit. When my wife ask for Hot Tea, they have no clue what is a Hot Tee. She did not hesitate to ask how long I had lived here as no one ever ordered hot tea. – Longer that you live baby, over 40 years in Rome. (Later they find out what it is the hot tee, and they served it). The steak was tough, and my wife holds me, not to complain. The rice that I order, taste like nothing I tasted before, and they replace with a Stake-fry.
At the check out when I got the receipt, was coffee that I do not order (later they remove), and zero discount for the coupon she took when take order.
When I ask how about the coupon for Veterans that she took when she take order, she say that the Steak was 8 oz. not 6 oz. and the chicken was “Herb Crusted Chicken” NOT “Country Fried Chicken” (even the price was same $11.99). So I ask for the Voucher back, and manager.
The Manager Sumner returned back the coupon, and say the same thing about the stake and chicken.
At the end, she add, that I can use the coupon on the next time visit.
- There will be no next time visit, not in Rome “Texas Road House”.
I do not need the voucher, or free meal to go to restaurant for dinner, but even after I served 8 years in the Vietnam era, what is for, the crap “thank you for your service”.
Shame! Bad experience, never come again.
05/27/2021 - Judith Reed
My family and I were in there last night. Never had a bad experience until then. Usually go once a week. Not only was the waitress kinda silly, but 45 minutes after everyone around us was getting their food, she came to the table and informed us that she had forgotten to turn our food order in. Then we had to ask for refills on out drinks. I have waitressed most of my adult life, and tip well. I would have never dreamed of treating some one this way, especially as many restaurants as there are in Rome. Manager came by, and wasn't much help either. Will be a while before I visit them again.
04/05/2021 - Rebecca Johnson
We decided to try the Texas Roadhouse in Rome Georgia as my son who is disabled was eager to have a big healthy steak we were fortunate to find out that they did not cater to those who are disabled and we were made to sit and wait and we were told that we would be get to in a moment we waited for about 30 minutes and we're told we'd only have to wait a little bit longer my son said he had to use the restroom I asked politely if I could take my son inside really quick to use the restroom they said that no we would have to wait for my table I was shocked and very much appalled by this I recommend that anyone who has a child with disabilities or anything like that find a better place to eat that would treat them with better respect I know that I will not be going here again
03/30/2021 - MenuPix User
We decided to finally try the new Texas Roadhouse in Rome, Ga. Well we arrived a little after 3:00 PM. There were only about three tables but the woman at the front desk said it would be about 10 minutes. My husband is disabled using a walker an she say give me your cell number and we will call you to come in. I looked at her an I looked at my husband and I, rather strong, said again my husband is disabled an she said oh just site over there. Another couple came in an the wife was in a wheelchair and she did the same thing to them. When she asked for their cell number he just shrugged his shoulders an she said oh you can just wait over there.
When we finally got seated we asked our server why they were being so hard on people coming in to eat and the comment was “well not all the servers are in yet” my answer was “whose fault is that? The comment was ,”theirs”!!
The food was good but nothing special. We said we finally got to eat there an that was that.
02/07/2021 - Teresa bunch
Always have a wonderful experience!
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