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#39 out of 264 restaurants in Joplin
($), Chinese
Hours today: 10:30am-8:30pm
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Location and Contact


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Location Icon 215 E 20th St
Joplin, MO 64804
Phone Icon Phone: (417) 206-3999
Neighborhood Icon Neighborhood: Joplin

Hours

Open Today:
10:30am-8:30pm
Monday10:30am-8:30pm
Tuesday10:30am-8:30pm
Wednesday10:30am-8:30pm
Thursday10:30am-8:30pm
Friday10:30am-8:30pm
Saturday10:30am-8:30pm
SundayClosed

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Restaurant Details

Delivery
Yes

Payment
Credit Cards Accepted

Parking

Good for Kids
Yes

Attire
Casual

Alcohol
No

Reservations
No

Cuisines:
Chinese

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Outdoor Seats
No

Restaurant Description

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Reviews for Orient Express Delivery

#39 out of 264 restaurants in Joplin
#1 of 10 Chinese in Joplin

Top Reviews of Orient Express Delivery

review_stars 04/08/2024 - MenuPix User

review_stars 01/17/2024 - MenuPix User

review_stars 12/15/2023 - MenuPix User

review_stars 12/08/2023 - MenuPix User

review_stars 08/03/2022 - Miranda Porter
Looked up the menu to get prices & then called my order in & it was way higher than I expected because they said that the menu is years old.

review_stars 07/16/2022 - Harry
You would think ordering 40$ in food you would at least get a fork to eat it with or more than 1 sauce when clearly Numerous orders of food y'all fell off

review_stars 06/15/2022 - MenuPix User
I ordered sweet and sour chicken with fried rice and an order of crab Rangoon. The chicken looked like fried Tyson chicken tenders and also dry and over cooked. The fried rice had nothing in it and flavorless. And the crab rangoon was pure cream cheese… 18$ and a tip I’m glad only goes to the sad delivery driver. Worst “Chinese” I’ve ever had

review_stars 02/17/2022 - MenuPix User
Just bit into what appeared to be 2 rocks in an order of General Chicken. Immediately called the restaurant. Ater telling them it may have chipped my tooth and I needed to make a dental appointment, the workers only comments were "sometimes parts of our wok end up in the food" and "bring it back and we will give you a refund." I asked if they could send a delivery driver to coury the refund and take the physical contamination fir their reviews, I was told no. I was never given an apology on the phone. I had to repeatedly ask before allowed to speak to the owner. No remorse, apology or offer to take my information in case I had dental damage. They only offered to give us s credit for next time. No thank you. After driving back to the restaurant the owner says I found the contamination, it was in the dried red pepper flake bag. He didn't act surprised AT ALL. Funny this would never have happened if they hadn't cut corners and eliminated the full dried peppers that were in the original recipe. Disappointed. Appears they are willing to use unsafe suppliers

review_stars 01/25/2022 - Gayle evans
I ordered General chicken for dinner. It was not spicy at all and it was rubbery and tough. The quality has gone down and the prices have gone up.

review_stars 04/18/2021 - MenuPix User
I always order from here its the best Chinese around but tonight I ordered dinner for the family and my green pepper steak was all peppers and onions and little steak. Also the peppers and onions were raw as if they just cut them and threw them in at thr very end. I never have a problem so i called and reportes it and they told me next time I order to tell them to cook the vegetables longer next time cause they add them as they go.... Not to happy very disappointed

Will be looking around for other Chinese food place customer service wasnt the best very sad

review_stars 10/17/2015 - allen
Went and picked up my order. The general chicken was cold and had no sauce was all in the breading on the chicken. The egg roll was totally burnt. I had not ordered anything from there in serial months and won't ever again. The girls at the counter was not friendly at all.

review_stars 06/06/2015 - Jeff
Called for delivery. These people need to treat customers better on the phone.
And they have a $20 min for delivery.
Before tax.
I know they have overhead, but $20 for one is insane. I said no.

review_stars 10/22/2014 - STEPHANIE
I'm actually reviewing the new Webb City location. We ordered from there and it was fast courteous and super good Food! good job you guys! Oh and the staff on the phone were incredibly friendly!

review_stars 10/26/2013 - Concerned Citizen
I would have ordered, but a $3 fuel charge before gratuity is just ridiculous. No, thanks.

review_stars 05/15/2013 - Angela
Food is great, but they have a tendency to be rude...customer service is lacking-

review_stars 03/20/2013 - Sheri R
I LOVE their food. They always get my orders right, food is always hot and fresh. Highly Recommended!!

review_stars 03/10/2013 - Katie Fraidy
ordered take out from this Orient Express and the sauce leaked all over my car. When I called them to tell them, they told me that I must be a bad driver. When I became angry over this, they said they were going to call my supervisor at my work because I had my work ID badge on. When I told my supervisor of the situation, she told me that she had the same problem on a large order that she ordered from them and told me that is the reason my company could not order take out from them anymore. When I showed her the bag with the sauce all in it and my ruined car seat, the manager said she still would not refund me because I was being rude. I told her I was not rude until she told me that the food spilling all over my car was my fault. I am not the only person who has ordered from here and had sauce leak all over their stuff. Please make sure you bring a towel to put down on your car seat and your floor board if you order from here, and make sure you are not wearing your work clothes. Don't bother complaining because they will call the police and try to file charges for harassment because they don't know the first thing about customer service or doing to others what they would have done to them.

review_stars 09/13/2012 - Emily
I usually eat at this place quite often and I went there tonight and decided to try the Cashew Chicken. Well the cashew Sauce was BURNT ruined the whole meal. I will still eat there. And they forgot my fortune cookies!!

review_stars 05/07/2011 - Hailey Smith
I absolutely love this place. probably my favorite place to eat and not expensive either. It is right around the corner from my school so we usually eat this for lunch. we can either have it delivered or go pick it up. when we call to pick up, they tell us around 10-15 min and it takes us probably 2 min to drive there and it is all ready!

review_stars 12/05/2010 - Steve K
The food is definitely a 5 Star. It would be nice if they would publish nutritional information on their dishes. I am on a restricted diet and it is hard to determine what I can eat here. They have a great "Veggie Delight" that they prepare with reduce sauce and oil. They say that this is about the only dish they prepare that it close to my diet. But with the nutritional information, there could be more choices for me.

review_stars 08/12/2010 - Susan
this place Blows my MIND

review_stars 03/07/2010 - Kayley
I love this place! It has the largest amount of food for an awesome price! Not to mention the wonderful crab rangoons... NONE BETTER!!!

review_stars 02/04/2010 - Festus
Great General. The only complaint I have is the price of dilivery. TOO MUCH $ FOR DILIVERY

review_stars 12/11/2009 - Deb Packard
Best in town by FAR!

review_stars 11/04/2009 - VFalkenheim
Love this place! Definitely the best. I just moved quite a ways out of state and can't find Cashew Chicken, General Tso's, egg rolls, fried rice or anything else like theirs, I miss it!!!!

review_stars 10/31/2008 - MenuPix User
Best Chinese food in town!


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