This restaurant has been reported as permanently closed. Click here if it has reopened.
Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Dressy casual
Alcohol
Yes - full bar
Reservations
Cuisines:
Chinese,
Sushi,
Buffet,
Californian
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
Yes
Outdoor Seats
*This restaurant has closed. If this restaurant is open or has reopened, just let us know.
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01/28/2008 - Olivia
My family and I had a gathering at the Stargazer in West Hills. We had made an agreement with the party coordinator trusting her to what she promised and what the paper work said. The day came and the DJ was late, the party coordinator disappeared about 80 percent of the time. My family had served some drinks on their own and also cleaned up a spill in the floor because no one was around to clean it. It was at the end that the party coordinator came to help and only because she noticed I complained after so many times. We tried to get her attention twice, the first time she was eating, the second she said she would be there in five minutes and never came until hours later. The bartender gave us an attitude when I kindly asked him to pass water and sodas and make sure the guests did not need anything else. Just like other restaurants would do or what was expected. He was literally standing there bickering how upset he was.
We tried to make the best out of it without their help. It was only after I complained several times that someone did something about it. They replaced the bartender with a lady who we believe was owner but she denied it. I decided to call the owner the following day to let her know of our disappointment. When I called I asked if she was the owner, she said yes this is the owner, I requested her name and she hung up on me.
I do not recommend stargazer. They have promises and will tell you what you want to hear just so you can sign their contract. They expect to be pay in full before the party, something we should have opposed. The only good thing is that my family pull themselves together and worked together to entertain the crowd since the party coordinator disappeared. The DJ ended up entertaining because she was not there.
Bottom line: it is not right and we shouldn’t have had to gone through all that stress to check up on them if we had an agreement and pay for all the services. This place is full of false promises, and bad service. The one good thing was the food, it was not delicious but it was reasonable.. not enough to make up for the bad moments we had with them.
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