Restaurant Details
Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Casual
Alcohol
Reservations
No
Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Casual
Alcohol
Reservations
No
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11/24/2009 - Cathy
My visit was Saturday, Nov 20th-not a so much busy day but again my family and I went in there in the evening the same on call manager and crew team so very rude. Looks at you like whata re we do here they don't ever look busy never know where anything at.Manager on cell phone,very unprofessional,Todd who pick these people do you screen there backgrounds..need professional manangement not children.Will drive to Lafayette for now on.
07/22/2009 - Barbara
The time/day of my visit was Sunday July 19th at 11:15 AM.
I did not walk out until 11:35 am. My order consisted of 2 each of the one gallon Sweet Tea. I waited for 20 minutes for Tea which was already made and there was NO CUSTOMERS in this restaurant when I walked in.
The only concerned employee was Jenna (the counter server). Four (4) walk-in’s were served and two (2) drive-thru’s. The manager passed thru the restaurant twice and did not show any concern. On many occasions Jena asked for assistance, from co-worker Danielle (the drive-thru clerk).
Danielle only gave excuses as to why she could not help. I had to question as to if this drive-thru clerk was a new employee because she did not know where the empty gallon jugs were located. I was told that she had been there for over a month and should know where empty jugs were located.
I would like to commend Jenna for her work ethics and good show for Raising Cane’s. The manager and the drive-thru clerk, in my opinion, did not do a good job with customer service.
I do not think I will go back to this location since the management was so poorly executed.
Thank you,