4505 College Ave College Park
Phone: (301) 277-4038
Neighborhood: College Park
Delivery
Yes
Payment
Credit Cards Accepted
Parking
Street
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
Cuisines:
Sushi,
International,
Japanese
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
No
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01/21/2024 - MenuPix User
12/06/2023 - MenuPix User
03/01/2015 - Santi Santi
This Wasabi is easily the worst of any of the Wasabis that I have been to. I ordered two bubble teas and an order of edamame. The employee on the phone did not tell me that there was a wait time and said that my food would be there "soon".
I waited outside in the freezing rain for more than AN HOUR AND A HALF for my food. I called the restaurant four times asking where my food was and each time the woman said that the food was on the way and would be there "soon".
After an hour, I called and asked where the food was. They hung up on me. I called again and said that I expected the order to be on the house because of the terrible customer service, and that I should not have to pay for it. The woman said "okay". The food arrived almost twenty minutes later and when I told the delivery man that I expected the food to be on the house, like I had discussed over the phone, he said "no" and called his manager. He told the manager about the situation, and that customers deserve to "get what they asked for". In response, the manager said to take the food away if I wasn't going to pay for it.
I told the delivery man that I would write a review and with his back turned for me, shouted "WHATEVER" and walked away.
I have never been so displeased. Do not eat here if you expect customer service. Do not order food over the phone if you expect truthful phone calls. Do not request delivery if you expect the delivery people to be kind and considerate.
I would give this place zero stars if I could. Order from Ivy Noodles in College Park instead. They serve better food and readily compensate if the order is incorrect or takes too long.
05/12/2013 - annonmous
FOOD IS DEFINITELY DELICIOUS!! Never had bubble tea anywhere that tastes as good here!!! And the most amazing benefit, THEY DELIVER!!! would definitely recommend this place!!
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