Plan B Burger

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1000 West Columbus Ave
Springfield, MA 01104

Phone: (413) 285-8296

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Neighborhood: Springfield

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  3.9 stars - Based on 48 votes

#3 out of 355 restaurants in Springfield

#1 of 23 Burgers in Springfield

5 star				10 votes	21%
4 star				26 votes	54%
3 star				9 votes	19%
2 star				1 votes	2%
1 star				2 votes	4%

Top Reviews of Plan B Burger

05/06/2024 - Paul K.
great food

04/18/2024 - MenuPix User

02/12/2024 - MenuPix User

01/21/2024 - MenuPix User

01/04/2024 - MenuPix User

09/28/2020 - Mako
DO NOT EAT FROM HERE IF YOU ARE GLUTEN SENSITIVE, GLUTEN INTOLERANT, ETC. They may claim that this menu item and that menu item is gluten free, but that's truly not the case. You know how I know? My partner has a gluten allergy. Whenever she has more than a tablespoon of gluten, she gets very sick.

After eating from Plan B tonight, she became gravely ill. I'm talking more ill than I've ever seen her get from having gluten. This means one of two things. 1) The food had a whole lot of gluten, and/or 2) The food was contaminated or cooked improperly and caused food poisoning. Either way, both are serious enough that we plan to take recourse against the restaurant. We will be reporting them to the local health department and any other authority that may be able to take the proper actions to ensure this never happens to anyone ever again. I, too, have not been feeling well after eating from Plan B tonight, so I expect it has more to do with foodborne illness over anything else. DO NOT EAT FROM HERE!

As for other problems... Plan B suffers from "failure-to-get-things-right-itis". My partner and I are both immunocompromized, so we asked if they would do curbside pickup. The guy we spoke with, Tim or something like that, said he could do it for us. Yet, when we arrived, he didn't answer the phone, and whoever did answer would only walk out to meet one of us and not bring it to our car. Because we had already paid for the food, we had no other choice but to get out of the car. If either or both of us get COVID, we'll know it happened because of Plan B because we don't go anywhere else.

Furthermore, prior to COVID, I used to order delivery from Plan B, only to have them mess it up in one way or another. They'd forget something, cook something poorly, ignore my allergies, and the list goes on. I and other family and close friends have all gotten sick from Plan B at one point or another. Tonight's debacle ensured we would never return, and I caution anyone reading this to avoid this place.