Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
Reservations
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02/11/2024 - MenuPix User
06/15/2021 - Nick Caliendo
My wife and I were visiting some friends in the area and it was our last night there and we opted to go to this place per their recommendation since they spoke highly of it. Well the staff that was working the night of 6/13/21 was not a reflection of how they spoke of the place. The first red flag should have been when they told us it was a 30 minute wait, after 30 minutes we ask about it, and are told it will be another 30 minutes. We finally get seated and the waitress messes up our drink order, the miso soup comes out tasting like little more than water and with raw vegetables, took 30 minutes for our sub-par sushi, and we never got our hibachi. After about 20 more minutes we asked about the hibachi again and were told the kitchen was a "little backed up". Another 20 minutes goes by, we ask again, and get the same response, we start to ask if they lost our order (which was obvious they did) considering a 12 top that sat down 30 minutes after us was already done eating. So the waitress says she moved the order to the front (really she had to remake it) and that's where we tell her we are just done. After the mediocre at best food and abysmal service she has the nerve to put automatic gratuity on a 4 top. We speak with the joke of a manager to be completely blown off, just repeating "it goes by order", well obviously not because tables that came in after us were done before we even got our entre. The whole time other tables were having the same problem while the greedy manager continued to bark at the staff pointing out open tables when they couldn't properly serve the tables that were seated. If they cared at all about customer retention they would have apologized and waved the charge, we all have bad nights I get it, but instead to be met with such a level of lies and disrespect, hovering over us keeping our cards as ransom to sign the check when we should have just walked out 40 minutes ago. Safe to say it was absolutely the worst dining experience of my life.
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