Delivery
No
Payment
Credit Cards Accepted
Parking
Street
Good for Kids
Yes
Attire
Casual
Alcohol
Yes - Full Bar
Reservations
No
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02/08/2024 - MenuPix User
12/28/2023 - MenuPix User
11/11/2010 - Jennifer
I am from the Soo and have always loved the food here. So when I came to visit my mother for the week with my family, I brought my husband and son to the Palace Saloon. We sat at the bar and a old friend of mine was working and she gave us great service, the food was delicious, until we went home and my husband and I, who shared a super nacho plate, became violently ill. I vomited from 4 in the afternoon until 4 in the morning and my husband had diarrhea as well. I called the manager, Tammy, and told her what had happened and what we had eaten. I quote her "well, food poisoning takes 24 to 48 hours to start so I'm trying to figure out what would have made you so sick" to which I replied "I work in a hospital, I know how long it takes" she asked how long and I said "anywhere between a few hours and a few days." She replied "that's not what the health department told me." There was barely an apology within the conversation, she made it seem as though it was impossible that her restaurant could have made us sick. I didn't want anything except to make her aware of what happened and a good apology. I am appalled at the behavior that was shown by who is supposed to be a manager. That alone is enough to make me not want to eat there anymore.
04/21/2009 - MenuPix User
Great Restaurant, Great Steaks, Nachos/Quesadillas, BEAUTIFUL bar, established in 1903, great wait staff and bartenders, and very clean with a great atmosphere (dark with candles)
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