Fish x 2

Reported as permanently closed. Find something similiar nearby.

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909 West Savidge St
Spring Lake, MI 49456

Phone: (616) 935-7380

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Neighborhood: Spring Lake

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This restaurant has been reported as permanently closed. Click here if it has reopened.

Monday:Closed
Tuesday:Closed
Wednesday:Closed
Thursday:Closed
Friday:Closed
Saturday:Closed
Sunday:Closed

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  3.7 stars - Based on 3 reviews

5 star				2 reviews	67%
4 star				0 reviews	0%
3 star				0 reviews	0%
2 star				0 reviews	0%
1 star				1 review	33%

Top Reviews of Fish x 2

09/18/2014 - Fred B.
I read the recview from about a year ago that the customer was treated poorly and was disgusted. He apparently delt with a different Fish X 2 than I have for several years. Friendly service and when they are busy, they will tell you when to expect order to be ready and IT IS!. There are not many places you can get fish cooked without a ton of batter on it and not overcooked. This is one of about 3 places in the Grand Haven area that knows how to cook fish, especially perch.

09/20/2013 - disgruntled customer
I am shocked and disgusted by the customer service at Fish X2!

My mom ordered dinner from there tonight. When the driver came we paid for our $50 order with $70 and told him to give back $10. The driver said he couldn't because he didn't have any change on him. (Seriously - what delivery driver doesn't carry change?) My husband told him he was sorry, but he couldn't afford to give him a $20 tip (40%), and if he got change we'd give him $10. The driver left without a tip and didn't come back with change.

As we were disbursing the food we discovered we hadn't been given all that we had ordered. I called to inform them and the owner argued with me about it, and then told me he could have it delivered but I would have to pay for it + meet the minimum delivery amount of $25. I told him it was ridiculous to charge me for something I had already paid for and that they had neglected to provide (let alone be expected to meet the min delivery fee again).

He then started berating me for not tipping the driver because he's a college student who relies on tips - but we DID try to tip him! We ALWAYS tip at least 20%, it's not our fault the driver didn't bring any change! He might be a college student, but I have 4 children and I can't afford to give anyone a 40% tip for driving less than 3 miles down the road!

Regardless - we did not receive the food we paid for. The drivers tip never should have been brought into the equation. Besides - if he had delivered the missing food he could have brought change and gotten the tip we had tried giving him in the first place! Instead the owner argued with me and then insulted me. What horrible customer service - we definitely will not be ordering from them again.