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#196 out of 467 restaurants in Laval
($), Turkish
Hours today: 11:00am-11:00pm
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Location and Contact


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Location Icon 3010 Blvd Saint-Martin O
Laval, QC H7T 2J2
Phone Icon Phone: (450) 934-6866
Neighborhood Icon Neighborhood: Laval

Hours

Open Today:
11:00am-11:00pm
Monday11:00am-11:00pm
Tuesday11:00am-11:00pm
Wednesday11:00am-11:00pm
Thursday11:00am-11:00pm
Friday11:00am-11:00pm
Saturday11:00am-11:00pm
Sunday11:00am-11:00pm

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Restaurant Details

Delivery
No

Payment
Credit Cards Accepted

Parking
Street

Good for Kids

Attire
Casual

Alcohol
No

Reservations

Cuisines:
Turkish

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Outdoor Seats

Restaurant Description

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Restaurant Photos

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Reviews for Ocakbasi Mardin Palace

#196 out of 467 restaurants in Laval
#1 of 1 Turkish in Laval

Top Reviews of Ocakbasi Mardin Palace

review_stars 02/22/2024 - MenuPix User

review_stars 01/06/2024 - MenuPix User

review_stars 12/21/2023 - MenuPix User

review_stars 11/29/2023 - MenuPix User

review_stars 07/30/2023 - MenuPix User
I really don’t recommend this restaurant! We have never encountered such a horrible and disrespectful owner. If you want to spend a good time, you better go to a better place, less expensive and with a much better customer service.
I have booked for my dad’s 80th Birthday in advance for 9 people online and I also called to confirm our reservation with kids. When we got there, the owner started to complain to the waiters in front of us about the kids. Then, he came to our table to let us know that kids are not usually welcome on Saturday because at night time they have music and belly dancing. Bare in mind it was barely 6 pm and there was a lot of tables with kids around us. Nothing on their website hinted to no kids on Saturday either. What a crappy, unprofessional attitude! What a bad experience! The owner didn’t shy showing us that we’re unwelcome, we didn’t shy showing him our disdain and left right away.

If you need to celebrate a birthday, don’t even waist your time booking with them. There’s an endless list of respectable, well renowned restaurants to chose from, don’t even bother!

***He add on the webpage No kids on
Saturday few hours after we left in red Color under reservation options***
Where you can clearly see most of the videos on the FB page with some kids different age group.
Again there is ways to speak horrible unprofessional costumer approche!

review_stars 05/02/2023 - MenuPix User
Very disappointing birthday party experience with no knowledge and respect for coeliac disease (severe gluten-free diet). And I don’t recommend for Ramadan breaking fast, since food arrives very late!
I did not like the experience of the evening of April 2 at all.
I'm not going back to this restaurant again. This is my 4th visit and I'm super disappointed this time. Everything is deteriorating.
My son has coeliac disease which took long well explaining to waiter but result was catastrophic. We arrive quite early for the break of the fast. The service arrives late with a dish of fries included, we ask to realize that fries contain gluten, we politely ask to change with vegetables, the dish the second time arrives and there is bread in the dish at the bottom of the meat , something unimaginable for coeliac disease. My 14 years son ended up served and eating 1hour after iftar time with an ugly just meat dish and a poor and small vegetable dish 15min later…which does not worth the 32$ price of dish!! Plus the risk my son was exposed to, since he started eating from the second dish before discovering the big bread hidden underneath the meat!!!
In addition the table is right next to the bar, the birthday party arrived very late. The usual waiters show is not the same, the birthday music is not loud enough.
The new policy of the restaurant charge $3 per person as fee for the cake we brought. They informed me of this $3 policy, just one hour 1 hour before the event while I booked 15 days ago.
Chicken soup was not available, despite being told on the phone to be available. We arrive, we don't like lentil soup so we didn’t have soup, something essential for our break from fasting.
The number of dates to break the fast was not enough for 7 persons!
I hate the policy of this restaurant, my reservation was supposed to be for Saturday night. When I call back to confirm the conformation email received, they force me to change the date because supposedly they don't accept my 11-year-old daughter, I had to postpone the outing for a Sunday evening(school day eve) Honestly everything was below my expectations and I won't be going back.
It is quite a very expensive restaurant and the standard of everything is quite low compared to others except the price $$$
Finally the meat becomes more and more not fresh, fat and bad quality we had very bad and difficult digestion.
Given all these inconveniences, we expected a refund of my son dish or any gesture from the owner, something that was not done. Despite that we paid 18% tip which was the minimum choice, ending with a bill of more than 50$ per prs for just a main dish with zero drinks. To mention that in a previous 25 prs birthday party the owner had to text us afterward asking why we didn’t give enough tip!!??
The owner is a very rude person, and gives rude and agressive answers to bad comments as he answered my same comment on restaurant web site reviews as rudely as other disappointed customers to not come back. We will not come back for sure, not because he asked, but rude how he is and doesn’t understand how to tun business in North America, we are expecting his business is going down and closing very soon!!!

review_stars 12/30/2022 - MenuPix User
Phenomenal food at good prices, amazing atmosphere and great service. Large portions for those with a big appetite. Overall W restaurant.

review_stars 03/20/2022 - MenuPix User
Woooov what a presentation with delicious food reallyyyyy… amazing.

review_stars 03/19/2022 - Sibel
If you love Mediterranean cuisine you must visits this restaurant.This restaurant is number 1 that I can say.This restaurant is unforgettable experience that you can have for a lifetime and I can’t wait to go back.

review_stars 02/23/2022 - Pınar Sözen
Şimdiye kadar yediğim en güzel Adana ve künefe sunum ve lezzet şahane.

So far this is the best Adana kebab and künefe that I ate in my life, very nice presentation and service.

review_stars 12/30/2021 - MenuPix User
2nd to None...Best Delicious Food...Gracious Plates ...Exceptional Service...Joyeux Noel..

review_stars 12/13/2021 - Mireille
Excellent menu, très bon, qualité no 1.
Très bon service
Place à référer à mes amis
Bravo pour le propriétaire et bien sûr le cuisinier.

review_stars 11/17/2021 - Jhon
I recommend this restaurant for anyone just go and try

review_stars 10/23/2021 - Jhon
Amazing ambiance and service is great and food is great it was first time I recommend it strongly

review_stars 09/23/2021 - MenuPix User
Amazing ambiance with testy and delicious food and service is great parking in front very friendly staff and worm welcome inside, and the owner is friendly and generous I have to say thank you for your hospitality and your service and definitely recommend this restaurant to anyone .


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