Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
Add a description here.
| 5 star |
|
|
13 reviews | 33% | |
| 4 star |
|
|
20 reviews | 51% | |
| 3 star |
|
|
5 reviews | 13% | |
| 2 star |
|
|
0 reviews | 0% | |
| 1 star |
|
|
1 review | 3% |
05/04/2024 - Skylar J.
WOW
10/16/2023 - Neil
I have been to this place in the past and it was really good, unfortunately that was not my experience today. Either they are under different management or just feel they have arrived and no longer needs to put out quality food and service.
The service was absolutely terrible. I placed a take out order and was told to wait at the table inside by Jordan. While I waited, I ordered a cup of coffee and was drinking my coffee at the table.
The restaurant was full, I had been waiting for 15 minutes for my take out and a group of four came in for a table. Jordan told them it would be about a 15 minute wait.
One of the older guys working there heard Jordan tell them there was a wait and asked him why they couldn't be seated at my table. Jordan's response was because it's not available yet.
The older guy said "Is he waiting for takeout?" He then rushes to the back to check on my food. I suppose he rushed it because the sausage links are not done and the box was all messy.
So instead of allowing me to finish my coffee and wait for my food, he sends over the only black lady working in the restaurant to ask me to wait for my food outside on the porch in the cold and rain. She say we can turn the heater on for you.
I'm a black man and the only black person in that building besides this employee. Guess he thought it would go over better by him sending her to ask me to go outside.
By this time Jordan is bringing my food out to me in a hurry. Looking at my food, I noticed the box was covered with cheese and the sausages were not cooked completely.
I expressed to the lady I didn't think it fair that I was asked to sit in the cold and wait for my food while I was drinking my coffee. She never apologized but was argumentative and cut me off and told me to listen to her.
I was a paying customer and if I came in to just have a cup of coffee, would I not be able to drink it at the restaurant. Would I be made to take my coffee to-go?
Please see pictures.
I used to like this place but never again will I eat here or make a recommendation to this place.
By the way Jordan was good! It was the other two who were terrible, Maybe the owners.
See all restaurants in Ann Arbor
