Restaurant Details
Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Attire
Casual
Alcohol
No
Reservations
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Sunday:
Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Attire
Casual
Alcohol
No
Reservations
Add a description here.
5 star |
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4 reviews | 44% | |
4 star |
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3 reviews | 33% | |
3 star |
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1 review | 11% | |
2 star |
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0 reviews | 0% | |
1 star |
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1 review | 11% |
05/11/2023 - AC
It hurts me to write bad reviews. But since this is the 4th time I have consecutively had my order wrong, I am given no choice.
Two prior occasions, I ordered onion rings. The order came without them. Thankfully, I checked the order at the car and was able to go back and notify them.
Last time, a side salad was ordered. It was embarrassing what passed for a salad.
Today, I actually spoke up and me ruined my previous orders were wrong. The gentleman checked double checked it for me before I left. I was not privy to see the order, although I tried. He, Sandro, assured me it was correct.
Half and hour later, I returned home. Instead of tater tots, fries were given. Looking at the order, it clearly says tater tots.
I called and spoke with Sandro, he said too much time had passed to do anything. I had literally JUST gotten home and everyone checked their order.
Over $51.00 was spent for 3 burgers and an extra side, and only a $5.00 credit was offered.
Additionally, all burgers were ordered medium. The goat cheese burger is raw-rare.
Totally unacceptable.
Even though I have enjoyed Porterhouse, I will not be quick to patronize them again.
You expect wrong orders from fast burger joints-certainly not a place like Porterhouse.