Restaurant Details
Delivery
No
Payment
Credit Cards Accepted
Parking
Street, Parking Lot
Good for Kids
Attire
Casual
Alcohol
No
Reservations
Delivery
No
Payment
Credit Cards Accepted
Parking
Street, Parking Lot
Good for Kids
Attire
Casual
Alcohol
No
Reservations
Add a description here.
5 star |
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2 reviews | 13% | |
4 star |
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6 reviews | 38% | |
3 star |
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7 reviews | 44% | |
2 star |
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0 reviews | 0% | |
1 star |
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1 review | 6% |
10/07/2021 - MenuPix User
Just Yelped this.
I'll be up front and note that I will not be a customer of Chik-fil-a any time soon. That said, this review is not about their horrible corporate donation policies, but about a rude manager at a local franchise.
I was driving North on White Oak from South on the Boulevard. My route took me past a Chik-fil-a to my right. There were cars on the far right (parking lane) to turn into the restaurant, and other traffic, of which I was part, was maneuvering to be in one of the two thoroughfare lanes.
There was a private "security" guard directing traffic. She attempted to have a couple of cars stop so that there would be an empty spot in front of the parking lot driveway. Neither the car ahead of me a bit to the right, or I, stopped. The car to my right was a bit ahead of me.
The Guard looked at me and I unrolled my window and said, "I'm sorry, but I'm sure you understand why, I won't do anything that helps Chik-fil-a." She said, "We have to keep this clear for emergency traffic." She pointed to the parking lane, which I was not even in, but I said, "Ah, okay, if it's for that no problem."
I pulled a bit to my left and managed to give some clearance.
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I then called the Chik-fil-a and was routed to the manager who identified herself as Monica.
Deborah: Howdy. I was wondering what the purpose of the Security Guard is for? Is that your Security Guard?
Monica: Yes, we want to make sure that nobody parts in the wrong spot or they will be towed.
Deborah: Well, I was told that was for emergency personnel, which I would not want to block, but you're saying it's about parking?
Monica: Yes, parking, to make sure people park in the right spots.
Deborah: So it's not a City edict? And, just so you know, I'm not a customer for reasons I am sure you can guess if you pay attention to news. That said, I am sure you have a great job, and enjoy working there. This isn't about any of that. If it's for the City, I'll move no problem, if it's to help Chik-fil-a I won't.
Monica: I'm not at liberty to say.
Deborah: You're not at liberty to say? I just want to know if it's about parking or about emergency vehicles.
Monica: Or call corporate.
Deborah: ...
Monica: What's your name?
Deborah: Deborah Levinson
Monica: Y'all (yes, she said "Y'all") call me all the time and harass me, and I'm not going to put up with it any more.
Deborah: I've never called you bef....
Monica hangs up.
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I then called corporate, and essentially shared the exact same story I did with Monica. Corporate did not know the purpose of the Guard, but even knowing that I was not a customer, and would not be a customer, apologized to me and said they would contact the store.
Given the call was recorded and I was (and am) in a super mellow mood even though Ralph's didn't have any produce bags....
Perhaps Monica will be more polite next time.