Restaurant Details
Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
No
Reservations
Sorry, we don't have hours for this restaurant yet. We'll be updating the hours for this restaurant soon.
Monday: Add Hours
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:
Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
No
Reservations
Add a description here.
5 star |
![]() |
|
0 reviews | 0% | |
4 star |
![]() |
|
5 reviews | 50% | |
3 star |
![]() |
|
4 reviews | 40% | |
2 star |
![]() |
|
0 reviews | 0% | |
1 star |
![]() |
|
1 review | 10% |
07/15/2023 - MenuPix User
Prolly the worst experience I have had at Dana's I feel like Dana was pretty fake after speaking to her and hearing comments about me. I ordered a hurricane with Cheesecake and M&Ms and 1 shake, and 1 order (which was 3 scoops in one order per the blonde associate then you could add an extra scoop for a $1). My Total was over $29, so I questioned the total since I only ordered 3 items. I asked the gentleman to just give me a breakdown and he did it without an issue. I explained what I ordered and he was very respectful and helped me get it corrected not a problem, but the blonde employee got super offensive about the cookie dough refund and she said I wanted 3 orders with an extra scoop (which we asked how many scoops come in an order and she said 3, so that's why I ordered that way). I could hear her making a comment when the gentlemen was helping me that it wasn't her fault and kept saying that I said 3 orders. So we get our Ice creams and I am pretty sure they gave me the wrong hurricane since the blonde handed it to me and said m&m hurricane, did I complain nope, I just let it be. As we were leaving the Brunette associate just keep staring at me and giving me a dirty looks as she was holding an ice cream that no one claimed. So I just slightly questioned if I got the correct item. So I just called to ensure I received the right items and I spoke to Dana who was not at the store. I explained what happened and she made a comment that she had a younger crew tonight and she was not up there but she would follow up with them. Being someone who has worked in management I would not expect my employees to say comments like that in front of customers, regardless of who is right. There will not be a next trip for me and I will not support a business who takes complaints as a joke since I clearly was an inconvenience to the business. So basically in other words customers can't confirm there total without basically just getting accused of wanting money back/refund. What's worse is I wouldn't have to confirm my total if there were prices on there menu. I will be sure to tell all my family and friends not to support your business.