3.9 review_stars 
 |
#104 out of 163 restaurants in Watertown
($), Coffee Shop, Bagels
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Location and Contact


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Location Icon 468 Coffeen St
Watertown, NY 13601
Phone Icon Phone: (315) 777-4100
Neighborhood Icon Neighborhood: Watertown

Hours

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Restaurant Details

Delivery
No

Payment
Credit Cards Accepted

Parking
Yes

Good for Kids
Yes

Attire
Casual

Alcohol
No

Reservations

Cuisines:
Coffee Shop, Bagels

Price Point
$

WiFi
No

Outdoor Seats

Restaurant Description

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Reviews for The Brew HaHa

#104 out of 163 restaurants in Watertown
#8 of 10 Coffee Shop in Watertown

Top Reviews of The Brew HaHa

review_stars 01/21/2023 - MenuPix User
It was wonderful better than dunkin

review_stars 02/11/2021 - MenuPix User
Rude employees. Everytime I order food, the man complains. There's always rap music playing loudly when I pull up. They ignore you and seem inconvenienced by questions

review_stars 01/15/2021 - Stephanie
I've waited a long time to post this. I wanted to see if things change. They haven't.
Rude customer service. Inconsistencies in their coffee. The owner lies to customers. They don't sell black rifle coffee, I've seen them hand bags of starbucks coffee through their window. They also don't sell cold brew. I asked for cold brew and a girl working said they don't sell cold brew, they sell iced coffee and tell customers it's cold brew. At least SHE was honest.
The tall guy with glasses often cusses when I order a sandwich. On days I don't order food, he doesn't cuss about it. Sorry for bringing you business. Also, I've seen this man handle food with no gloves. That's not okay ever but especially not during a pandemic.
They talk poorly of customers (maybe make sure someone isn't being helped at the other window before talking crap).
Everytime I've gone through, I've seen the girls working busting their butts, but the 2 guys usually don't do anything. They're usually on their phones. Also, why are there CHILDREN in the kitchen of a coffee shop? That seems very unsafe. I understand that things are weird right now, but I've seen the girls working almost fall over the little girl multiple times. They also don't know anything about coffee. I've ordered a cappuccino and been given a latte. Literally no foam.
There was a man who worked there, I'm not sure if he still does, but I've seen him cough over coffee and not cover his mouth.
The people working will wear a mask when taking your order but remove it when making your food or drink. Yes, I'd LOVE for you to breathe all over my stuff during a Pandemic.
Overall, easily one of the worst coffee shops I've ever been to. It's inconsistent, unclean, unsafe (children) and awful customer service.

review_stars 12/14/2020 - MenuPix User
Nothing special. Rude customer service from the guys who work. The girls are friendly. But the guys are kinda rude. The one with all the tattoos seems overly fake. I've been ignored at the window multiple times


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