Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
Cuisines:
Subs,
Sandwiches
Price Point
$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
No
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03/22/2024 - MenuPix User
07/23/2023 - MenuPix User
Will never go to this Capprottis in West Chester due to the staff that work there. On Sunday, 07/23/2023 around dinner time I placed an order. When we picked it up it was wrong. I ordered double meat for an extra $9.00 but it was not on the hoagie. When I called the store a young kid answered who was very rude. When I told him our order was wrong.. he said "I don't know what to tell you". He said if we go back he would correct the order.. When my husband arrived they wanted to charge my husband an extra $5.00... Then said I lied about the extra meat and threatened to call the police on my husband. When my husband said we were going to complain the two young girls said they didn't care. This store should be imbarrarred by the thier staff.
Needed to update. To the Owner of Capprottis in West Chester, PA. congratulations on the worst customer service ever received. You should have spoken to the customer. After visiting your store it was filthy and will never return again. We miss the one in Exton.
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