4.1 review_stars 
 |
#70 out of 1533 restaurants in Rochester
($), Pizza
Hours today: 11:00am-9:00pm
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Location and Contact


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Location Icon 1100 Jefferson Rd
Rochester, NY 14623
Phone Icon Phone: (585) 424-5637
Neighborhood Icon Neighborhood: Rochester

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Hours

Open Today:
11:00am-9:00pm
Monday11:00am-8:00pm
Tuesday11:00am-8:00pm
Wednesday11:00am-8:00pm
Thursday11:00am-8:00pm
Friday11:00am-9:00pm
Saturday11:00am-9:00pm
Sunday12:00pm-8:00pm

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Restaurant Details

Delivery
Yes

Payment
Credit Cards Accepted

Parking
Parking Lot

Good for Kids
Yes

Attire
Casual

Alcohol
Beer and Wine

Reservations
No

Cuisines:
Pizza

Price Point
$

WiFi
No

Outdoor Seats
No

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Reviews for Joe's Brooklyn Pizza

#70 out of 1533 restaurants in Rochester
#3 of 149 Pizza in Rochester

Top Reviews of Joe's Brooklyn Pizza

review_stars 12/27/2024 - Megan I.
The pizza at this establishment may be pricier than other options, but the quality is evident in every bite - definitely worth the splurge. The friendly staff and delicious food, such as the hot and fresh slices and mouthwatering garlic knots, make it a standout choice for a satisfying meal experience.

review_stars 04/24/2024 - Little G.
delish!

review_stars 12/12/2021 - Private
Awesome experience the first time. Sent a friend in to pick up a couple of slices, it was his first time there.
Super nice kid that worked there said "hey we are having a special buy one get one free" so my friend picked another slice and said I'll take one of those. Super nice kid says "you should get another one it's free".
The manager comes over upset and says to the employee "I'll take care of this" and rings my friend up. It came to $21.
My friend comes home and tells me this whole story asking me how much one slice is. I'm thinking $10 bucks is a Lot for a slice but what do I know. I pull out a menu they gave me and see that at the most a slice is $5. So I call the shop. The manager answers. So far I'm thinking this is a misunderstanding and have no idea I'm talking to the manager.
However, as soon as I get to the part in the story where the nice kid tells us about the special the manager stops me dead in my sentence and announces: OUR BUY ONE GET ONE FREE ENDS AT 5. (If you are reading this, think about that for a minute, maybe even reread it since it's really unreal)
Confused, i look at the time it's 5:15. Then I'm thinking why am I even looking at the time, we didn't even know about this special, and I already told him the kid sold my buddy on a special. I reply "I'm trying to tell you a story". He continues to interrupt me.
So it turns out the manager charged my buddy full price to try to make some point. I try to explain to this guy we don't even know anything about buy one get one free and he keeps interrupting me.
So I walk over to the store and say " hey buddy, you aren't letting me talk, at this point I just want my money back". He continues to flap his lips about how the special ends at 5. I say dude it's obvious you already know what happened since you won't let me talk. So you tell me - Why charge a customer full price when you just watched your employee sell him on the buy one get one? I did tell him to go back to the prison he came from. I'm over it now. I hope others know they are not alone if they experience something similar. The guy ALREADY knew what happened. He also 'was treating the staff like crap.
On a good note, The pizza is crazy good. There isn't any better pizza in town. Absolutely delicious. The other employees are super awesome. I would still say to get your pizza there. I didn't get my money back. I gave them the pizza back. I stopped letting the manager talk after realizing he was under qualified. The manager told me he "would only give me my money back if I let him talk". Oh really? Keep your money buddy. You never let Me talk. You already knew what you did. I'll pay the $21 for you to shut your mouth and more. It's a good investment. The pizza is good. Manager is a petty thief.


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