|
#34 out of 129 restaurants in Webster
($), American
Hours today: 8:00am-9:00pm
View Menus

Location and Contact


See Map - Get Directions
Location Icon 888 Ridge Rd
Webster, NY 14580
Phone Icon Phone: (585) 671-2149
Neighborhood Icon Neighborhood: Webster

Hours

Open Today:
8:00am-9:00pm
Monday8:00am-9:00pm
Tuesday8:00am-9:00pm
Wednesday8:00am-9:00pm
Thursday8:00am-9:00pm
Friday8:00am-9:00pm
Saturday8:00am-9:00pm
Sunday8:00am-9:00pm

View the Menu

View Menus

Restaurant Details

Delivery
No

Payment
Credit Cards Accepted

Parking
Street

Good for Kids
Yes

Attire
Casual

Alcohol
No

Reservations
No

Cuisines:
American

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
Yes

Outdoor Seats
No

Restaurant Description

Is this your restaurant? Click to add your description here.

Restaurant Photos

camera_icon

View Menu

See Menus

Write a Review for Atlantic Family Restaurant

Share Your
Experience!
star1 star2 star3 star4 star5
Select a Rating Select a Rating!

Reviews for Atlantic Family Restaurant

#34 out of 129 restaurants in Webster
#9 of 21 American in Webster

Top Reviews of Atlantic Family Restaurant

review_stars 03/16/2024 - MenuPix User

review_stars 01/24/2024 - MenuPix User

review_stars 01/16/2024 - MenuPix User

review_stars 01/09/2024 - MenuPix User

review_stars 12/20/2023 - MenuPix User

review_stars 12/12/2023 - MenuPix User

review_stars 07/30/2023 - MenuPix User
Have eaten there many times and I do mean many times. The food and service has always been fine. I've never had a complaint. Remember, this is a diner not a 5 star hotel!

review_stars 04/02/2023 - MenuPix User
Terrible

review_stars 03/19/2023 - MenuPix User
Always fresh , well prepared, and delicious. The restaurant is very clean, service is friendly and courteous. They keep your coffee cup filled.We visit often.

review_stars 11/09/2022 - MenuPix User
The food was good but the waitress kept calling my friend and I " sweetie", " honey", "deerie" and finally said, " ok Mama, what can I get you,?" How rude!!!!! I won't be going back anytime soon!

review_stars 04/08/2022 - MenuPix User
I Monday evening April 4th before's we met up with a family member and a friend to have dinner at the Atlantic family restaurant restaurant. We are all retired and it was nice to get together have dinner and chat with each other. We had noticed lately they had been charging extra for every little thing such as dinner rolls external dinner rolls extra salad dressing onions for your salad and so forth they told us One dinner roll per order or a dollar each extra . 50 cents for extra cup of salad dressing and 80 cents extra for onions for your salad . At 1st we thought this was because of supply and trucking situation going on right now. But won't we go to other restaurants this did not take place. Portions have also been getting smaller the service has also been declining this night we put our orders in for coffee and waters with eat in waters with the waitress a few minutes later we put I'm gonna say that we put in our dinner orders we waited around 30 minutes or so and then both our sales and dinners came out at the same time . Needless to say we were not happy as the chicken got cold is we started with our salad.. When we ask for more coffee as a good waitress would walk around to see if the customer needed a refill we were told by this waitress who wore pink crocks and whand was obese for her age that she only worked at her own pace. We aread we all agreed that statement fit her perfectly for a 300 pounder and we all chuckled about it. We also were wondering how she got in this profession. When we complained Another waitress who looked middle age and apparently life has not been too kind to her she also Is angry at the world personally Called us trash and we should eat somewhere else. UnrealThe owner Who is known to discipline his employees in front of customers as of complaints found elsewhere on this page is also disturbing. Needless to say we will not be back for this treatment and would not recommend eating here at the Atlantic restaurant . Whatever happened to the customer is always right. I had to give one star for the rating on this page I would give it no stars because even the owner treats his customers with No respect He will tell you right to your face that he needs his waitresses more than he needs his customers Without the customers you don't need the waitresses because your business will fail Without paying customers.Majority of the waitresses there are fine but there are many that need to be removed

review_stars 02/18/2022 - Disappointed
What a disappointment.  My wife and I have been eating at The Atlantic Family Restaurant for many years. Other than feeling uncomfortable when the manager yells at his employees in front of everybody, we have never had anything negative to say. We even developed relationships with some of the waitresses. Well, Friday  (2/4/22) that all changed. We ordered our usual, two beer-battered fish fries to go. When we got home, we discovered they were very small, over cooked and curled up. They looked like burned-out canoes. I immediately called the restaurant. The girl apologized and said there was no manager on duty. She took my name and number and assured me someone would contact me the next day. No one ever called. I waited till the following Friday (2/11/22) and went back to talk to the manager in person so we could get our fish fries replaced. Not only did I have pictures of the fish, but I also had phone recordings of my conversations with the waitress. He started out by denying he recognized her voice. Then, to my shock, he claimed the fish were mini fish fries and offered to replace them, but only if I paid the difference in price. I reminded him that we paid for full size fish fries and had the receipt. I also reminded him that we could not eat the ones we received because they were overcooked. He kept trying to justify why he should not have to replace them because he was losing money. He even tried to blame the waitress for not giving him the message last week. "How is that my fault?", I asked. Finally, after seeing his customers were starting to notice, he said "so what do you want?" Obviously he was not used to people he couldn't intimidate. I told him I wanted the two fish fries replaced. Looking very disgusted, he put his hands up and walked away. About 5 minutes later, a waitress came over and took my order. When she brought the food out, she was very nice and apologized. I thanked her but said the manager is the one who should have apologized. I asked his name and found out he is actually the owner! They call him Chris, but I believe his last name is Christofilopoulos. It's a shame, but he lost more than the cost of a couple fish-fries that day. Needless to say, we will never go to The Atlantic Family Restaurant again.

review_stars 12/12/2021 - MenuPix User
Great food and service.

review_stars 08/14/2020 - MenuPix User
We stopped going to this restaurant. Not once, but TWICE we found a hair in our food. It was short dark hair and when I told the waitress, she went to the back, came back to our table and said the owner said it was my hair. My hair was long and blond at the time. Wow. He would not refund. Either time. They are disgusting and dirty, they keep to go food on the floor in the back kitchen. Read it for yourself on the Monroe county health violations. He yells at the waitress's and is a disgusting man, comes out in a dirty t shirt at times. Never EVER again!

review_stars 07/15/2019 - Bobbi George
Never had a bad meal here. Managed the way it should be ,, The waitress's are excellent !

review_stars 04/27/2017 - Jean
I ordered a take out dinner and I was told I have to leave a 15% gratuity I don't think I should be charged. I do think that should be my choice

review_stars 04/06/2017 - Joe
Stop by to pick up an order to go Bill had 15% gratuity added would not take it off if I want to tip a waitress I will do it not forced to had to leave one star to enter review they do not get any stars


Rochester Restaurant Guide: See Menus, Ratings and Reviews for Restaurants in Rochester and New York
United States Restaurant Guide:
AK | AL | AR | AZ | CA | CT | CO | DE | FL | GA | HI | ID | IL | IN | IA | KS | KY | LA | MD | ME | MA | MI | MN | MS | MO | MT | NC | ND | NE | NV | NH | NJ | NM | NY | OH | OK | OR | PA | RI | SC | SD | TN | TX | UT | VT | VA | WA | WV | WI | WY
Canadian Major Cities and Provinces:
Alberta | British Columbia | Manitoba | New Brunswick | Newfoundland | Nova Scotia | Ontario | Prince Edward Island | Quebec | Saskatchewan | Yukon | Calgary | Edmonton | Montreal | Ottawa | Regina | Saskatoon | Toronto | Vancouver | Victoria | Winnipeg |
Most Popular US City Guides:
Albuquerque | Amherst | Atlanta | Austin | Baltimore | Boston | Boulder | Brooklyn | Burlington | Cape Cod | Charlotte | Charleston | Chicago | Cincinnati | Cleveland | Columbus | Dallas / Fort Worth | Denver | Detroit | El Paso | Flagstaff | Fort Lauderdale | Fresno | Gulf Coast | Hartford | Hoboken | Honolulu | Houston | Indianapolis | Jackson | Jacksonville | Jersey City | Kansas City | Knoxville | Las Vegas | Long Island | Los Angeles | Louisville | Lowell | Madison | Memphis | Miami | Milwaukee | Minneapolis | Myrtle Beach | Nashua | Nashville | New Orleans | New York City | Oakland | Oklahoma City | Omaha | Orange County | Orlando | Philadelphia | Phoenix | Pittsburgh | Portland | Providence | Raleigh | Reno | Richmond | Riverside | Sacramento | Saint Louis | Salem | Salt Lake City | San Antonio | San Diego | San Francisco | San Jose | Santa Barbara | Santa Fe | Seattle | St. Paul | Tampa | Tucson | Tulsa | Twin Cities | Virginia Beach | Washington, DC | Wilmington | Winston-Salem