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#11 out of 102 restaurants in Carlsbad
($), Breakfast, American, Burgers, Sandwiches
Hours today: 24Hours
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Location and Contact


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Location Icon 810 W Pierce St
Carlsbad, NM 88220
Phone Icon Phone: (575) 885-5600
Neighborhood Icon Neighborhood: Carlsbad

Hours

Open Today:
24Hours
Monday24Hours
Tuesday24Hours
Wednesday24Hours
Thursday24Hours
Friday24Hours
Saturday24Hours
Sunday24Hours

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Restaurant Details

Delivery
No

Payment
Credit Cards Accepted

Parking
Yes

Good for Kids
Yes

Attire
Casual

Alcohol
No

Reservations
No

Cuisines:
Breakfast, American, Burgers, Sandwiches

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Outdoor Seats
No

Restaurant Description

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Reviews for Denny's

#11 out of 102 restaurants in Carlsbad
#1 of 2 Breakfast in Carlsbad

Top Reviews of Denny's

review_stars 11/13/2019 - Dave
Absolutely terrible service. We walked in and stood for at least 5 minutes, as there was no one up front to greet or seat us. Another girl, I think a waitress had to yell at the person that was supposed to be up front. She finally decided to make her way up front. Then were told to go and sit at a "clean booth", and "i'll be over to give you your menu's in a minute. We walked by multiple dirty tables/booths which is just completely unsanitary and gross. It looked like they had been dirty for a while, but the staff didn't seem to care.

The waitress took our drink order, and gave me the wrong drink. I asked for sweet tea, and was brought unsweetened tea. I thought that I was pretty clear when speaking as to what I wanted for my beverage.

Then we proceeded to wait at least 20 minutes or more for our food, and there was like 3 or 4 other diners in the establishment. So there was no excuse as to why our food took that long. While waiting for our food, the waitress walked around on the phone on speaker phone/face time talking to whoever. Then proceeded to air her dirty laundry into the kitchen to the so called "manager" across under the heat lamps where I watched food sit for at least 15 minutes.

When we received our food, my omelet was luke warm, all the toppings/fillings were ice cold, and the hash browns were basically raw/under-cooked. Other party members pancakes were missing their bananas, and the other had the wrong pancakes all together. The order was not complicated, and I believe a 5th grader could have had more intelligence to do something right.

I was afraid to say anything as you could pretty much tell no one their gave a damn about the quality of service and/or food being sent out of the kitchen. They would have probably just spit in our food. Additionally, the other kitchen staff walked away outside to smoke or something and left one person in the kitchen being the "manager".

The waitress wasn't even present to remove dishes from the table, probably too busy again on her damn phone to worry about customer service. Had to flag down the so called "manager" that didn't seem to know how to do anything, saying "I dunno" multiple times while we were there. I think his name was Derek? Don't really care to remember.

We definitely won't be back, and I recommend anyone else planning to visit this location, JUST DON'T. You'll regret it! I can't believe the level disservice, and poor customer service. As well as just the pure un-professionalism displayed by the staff. It was just awful....

review_stars 04/17/2018 - Margaret
Food quite good for type of restaurant. Disappointed they stopped carrying my favorite Onion Rings. Wait staff way too busy...boss needs to hire more help OTOH the staff are super friendly/cheerful!! When they aren't serving they are cleaning tables. If you don't like super crowding...Avoid mornings on weekends!!!!!!!!!!!!!!!!!!!!!

review_stars 01/29/2015 - SD
Very Dirty , had club sandwich , bread not toasted , no mayo , 1 slice bacon on sandwich , ice tea was sour ! But I did have a great waitress !


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