Restaurant Details
Delivery
No
Payment
Accepts Credit Cards
Parking
Yes
Good for Kids
Attire
Alcohol
Reservations
Delivery
No
Payment
Accepts Credit Cards
Parking
Yes
Good for Kids
Attire
Alcohol
Reservations
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03/30/2019 - Michael Scott
First, don't put people on 'hold' by just dropping the phone on the counter, then ignore it for 10 minutes while you chat with each other and other customers.
Second, when you're called to ask the status of an order, don't blatantly lie that it is 'on the way' when you're clearly just getting around to making the order.
Third, the word 'sorry' is insufficient when an order takes two hours.
Fourth, when someone asks for a manager, the answer shouldn't be 'there isn't one'
Fifth, when a customer is obviously upset about their service, you should probably take that a little more seriously.