Hook & Reel Cajun Seafood & Bar

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#100 out of 329 restaurants in Jacksonville
($), Seafood, Cajun
Hours today: 11:30am-11:00pm
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Location and Contact


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Location Icon 2109 N Marine Blvd
Jacksonville, NC 28546
Phone Icon Phone: (910) 333-8516
Neighborhood Icon Neighborhood: Jacksonville

Hours

Open Today:
11:30am-11:00pm
Monday11:30am-10:00pm
Tuesday11:30am-10:00pm
Wednesday11:30am-10:00pm
Thursday11:30am-10:00pm
Friday11:30am-11:00pm
Saturday11:30am-11:00pm
Sunday11:30am-10:00pm

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Restaurant Details

Delivery
Yes

Payment
Credit Cards Accepted

Parking
Parking Lot

Good for Kids

Attire
Casual

Alcohol
No

Reservations

Cuisines:
Seafood, Cajun

Price Point
$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Outdoor Seats

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Reviews for Hook & Reel Cajun Seafood & Bar

#100 out of 329 restaurants in Jacksonville
#3 of 9 Seafood in Jacksonville

Top Reviews of Hook & Reel Cajun Seafood & Bar

review_stars 03/27/2023 - Awful experience!!!!!
Awful customer service!!!!!! I arrived first and spoke with the manager, Asian woman and told her I had weight loss surgery but wanted to know if they had discounts for BARIATRIC patients and she told me yes, I could get the child’s price of half off, the all you can eat, for 39.99. I was like cool and ordered two appetizers so I could take them home but that is where it got crazy! The Asian lady told me that they were included in the all you can eat! She wanted to trick men because she knew I could only eat a little and wanted to weigh it and not let me bring the 95% of it I could not eat home! Told me I could not order appetizers separate because they were included. How she going to tell me I couldn’t order separate dishes is crazy, considering there were multiple sides I could have order with the all you can eat.

Rule # 1 The Asian lady told us, EVERYONE AT OUR TABLE HAD TO GET THE ALL YOU CAN EAT, if one person got the all you can eat! If everyone didn’t order all you can eat then no one could order all you can eat!

Rule number 2,any food you can’t eat will be weighed at 15.00 per pound, and you could not take the food with you. My salad plate weighed 5 pounds. Do you think I would trust someone with all these rules to fairly weigh wasted food and why is this such a thing???

Rule number 3 they give you a 90min time limit and then you have to leave. They control how much food they bring out and the pace it comes out, I believe this was a tactic to control or limit the “all you can eat”.

Then the Asian lady had the only white employee bring me over the child’s menu and did a total bait and switch from the all you can eat child’s plate and that was the last straw!!! We got up and left! I said if you don’t want some money, how about you get no money!!!! These people have no integrity or respect for their customers! I believe these people are crooks and re-reserve other peoples left overs, after reading other peoples reviews when I returned home from this “restaurant “! I only wanted to go there because it was my best friends birthday and had not yet read the reviews before my first time there! I think we dogged a bullet! I will not EVER step a foot back in these folks “business” and I would not recommend anyone else eat that sloop! Next time I’ll buy my own seafood and cook it fresh at home! Horrible people and experience! This place should be shut down!!! It won’t be long , it will be closed because of their business practices and lack of quality food! I think they wrote their own good reviews!

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