Wow Donuts

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2136 NW 164th St
Edmond, OK 73013

Phone: (405) 359-2069

Neighborhood: Edmond

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  4.7 stars - Based on 18 votes

#233 out of 459 restaurants in Edmond

#5 of 19 Bakery in Edmond

5 star				16 votes	89%
4 star				1 votes	6%
3 star				0 votes	0%
2 star				0 votes	0%
1 star				1 votes	6%

Top Reviews of Wow Donuts

04/28/2022 - MenuPix User
This has been my favorite donut shop for awhile, mostly because of the customer service I received. The young woman and her co- worker have been very polite, and generally still are. However, when I went in to talk to them about being overcharged according to the posted prices on the menu board & was told the menu prices were 8 years old, I was treated with a platitude of respect and calmness, but the tone and stature changed and I was dismissed.

I do understand that prices are skyrocketing right now-we experience that everywhere we go-all of us do. I did not ask for a refund or argue about paying the price I was charged. I did, however, suggest changing their posted prices. If the prices can’t be used, they need to come down. This is known as false advertising. I was told that I could choose to go elsewhere, which is very true. It is a free enterprise system and I do have that choice. But as a business owner, you are not helping your business when you don’t honor the prices. I was told that they routinely let people know that the prices have gone up 10-15 cents per item and everyone has been okay with it. I am okay with it, too. But I was not told when placing my order that it would be between 8-10 dollars more than shown on the menu. When I asked for the number of the owner, I was told I was challenging her & told to have a nice day, that she had other customers to deal with.

I do regret that I told the man coming in as I left to be careful-the prices aren’t as shown. That wasn’t mature of me. However, exercising my rights in the free enterprise system in a fair and rational way is to post this type of review.