Open Today: 11:00am-10:00pm
Additional Dining Info
Accepts Credit Cards
Good for Kids
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
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Top Reviews of Old Bank Bistro
4.0 stars - Based on 4 reviews
08/30/2013 - Michel Sizaire
I just got back from visiting my parents this summer, i was disappointed to see that one of the restaurants we go to every year has flushed itself down the toilet.
My parents enjoy going out to restaurants and one of the first, which they discovered, when they moved to Fort Erie was Bank Bistro. Over the last 5+ years they have frequented the restaurant on numerous occasions through the year. When my son and I come to visit them in the summer, we make a point to go there to celebrate my Dadís birthday, since the food is good and the service is pleasant.
This year, our visit to Bank Bistro was an epic fail. I still give the servers two thumbs up, but the kitchen and the management is failing them.
My son ordered a Greek Burger, I ordered the salmon special of the day and my parents both had the Bistro Rueben Panini. When my son's meal came out, it was as expected, but when my meal and my parents were presented to us, we were all left speechless. We looked at our plates; we looked at each other and then looked again at the plates. My first thought was "are we on Candid Camera?".
Letís take a look at this; a meal is comprised of protein, starch and vegetable. When I was told I was getting Salmon on greens, having been to this restaurant numerous times over the last 5 years, I envisioned a seasoned grilled salmon on a bed of steamed green beans with dirty rice. What I got was an unseasoned piece of grilled salmon, the size of a piece of salmon coming out of a can, on a bed of lettuce that had two wedges of tomato equal to 1/4 of a plum tomato, two wedges of what looked to be a pickle equaling 1/4 of a pickle and a thin slice of red onion. Never mind that I could throw together something better with a can of salmon; an 8 year old, who is comfortable in the kitchen, could do a better job.
Now letís take a look at the Bistro Rueben Paniniís that my parents ordered, taking into mind, that Tim Hortonís now make excellent Paniniís and they have part time workers and high school students making them. Anyone who has seen or used a Panini press knows that the sandwich is cooked from the outside in and this sandwich did NOT look like it ever came near a Panini Press. Instead of a pleasantly toasted sandwich, we are looking soggy bread with a slight browning in the center that is circular in nature. I sampled the sandwich and discovered that there was NO Sauerkraut, Swiss cheese or dressing in the Panini. A Rueben is made with Corned Beef topped with Sauerkraut, Swiss Cheese & Russian Dressing. What surprised me the most was that the corn beef was warm. Looking at the state of the sandwich, the only way I could see the cook getting that to happen, was that the corn beef had been dunked in boiling water prior to being put in the sandwich.
Now the server was put in the uncomfortable position of telling someone up the chain that the Bistro Rueben Paniniís were a disappointment.
Next came dessert; here the management fails the server, by not blocking out the products that are no longer served. We all chose different desserts and the server had the embarrassing task of telling us that our choices were no longer available. Three items on the list were no longer available.
We finished our meal and went home. Much to my dismay, a few hours later, my stomach was kind enough to inform me that it had no intension of digesting the carrot cake I had for dessert and that I should quickly make my way to the porcelain bowl, since it was refusing to have anything to do with it.
My parents go out to a restaurant, to enjoy a meal, that they would not make at home themselves. This experience was such a disappointment that they have removed The Bank Bistro from their list of places to go for a meal. My take on this experience: An Epic Fail. I don't know what is going on with the cooking staff or the person that is expediting the meals, but they don't know what they are doing and need help. If Chef Ramsay were ever to do a Restaurant Nightmares series here in Canada, The Bank Bistro needs his help.
3 reviews with an average rating of 5.0 stars have been consolidated because they have only ratings and no comments.
However, consolidated reviews are
included in the calculation of the average rating of 4.0 stars which is based on 4 total reviews.