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#4 out of 848 restaurants in London
($$), Burgers, Canadian, Pizza
Hours today: 11:30am-12:00am
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Location and Contact


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Location Icon 910 Waterloo St
London, ON N6A 3W9
Phone Icon Phone: (519) 434-8797
Neighborhood Icon Neighborhood: London

Hours

Open Today:
11:30am-12:00am
Monday11:30am-12:00am
Tuesday11:30am-12:00am
Wednesday11:30am-12:00am
Thursday11:30am-12:00am
Friday11:30am-1:00am
Saturday11:30am-12:00am
Sunday11:30am-11:00pm

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Restaurant Details

Delivery
No

Payment
Accepts Credit Cards

Parking
Yes

Good for Kids

Attire
Casual

Alcohol

Reservations

Cuisines:
Burgers, Canadian, Pizza

Price Point
$$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Outdoor Seats

Restaurant Description

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Reviews for The Bungalow

#4 out of 848 restaurants in London
#1 of 71 Burgers in London

Top Reviews of The Bungalow

review_stars 03/05/2024 - Renee F.
Not my best dining experience

review_stars 02/24/2024 - Dallas S.
Lunch was ok. The wait for the food was too long.

review_stars 02/15/2024 - David Yates
The wait was ridiculous for a lunch. I wish we had of been told when we came in, we would have ate someplace else. The host kept saying “it won’t be much longer”…
Well it was… too long

review_stars 01/26/2024 - MenuPix User

review_stars 01/19/2024 - Adam Tune
Busy place last night!!!!! Food took awhile to arrive..
Dinner was tasty, server was really nice. Don’t remember her name.

review_stars 01/15/2024 - Mike B.
Fries were awful!!!! Overcooked (or over fried if you will)..
burger was ok, but not what I’m used to from the Bungalow.

review_stars 01/12/2024 - Angelo Lazzaro
Burgers and beer!!!!!! 👍👍

review_stars 12/30/2023 - MenuPix User

review_stars 12/30/2023 - J. Haynes
Danika was awesome!!

review_stars 12/23/2023 - Mike Lundy
Dinner was ok.

review_stars 12/14/2023 - MenuPix User

review_stars 12/11/2023 - MenuPix User

review_stars 12/04/2023 - Matthew H.
Smash burger tasted ‘off’.👎

review_stars 11/29/2023 - MenuPix User

review_stars 11/22/2023 - Todd Bogart
This review is in respect to Ms Kim Ange and her pointed review here. I come to the Bungalow quite often and I like the place and the food they serve. If people go and don’t appreciate the food and/or service, I believe it’s their right to leave an unsatisfactory review.
With regard to Ms Ange. Many of us know you, we know you used to work with the owners, and we all know you are also an anti-vaccine advocate, a Covid-denier, and basically a right wing conspiracy theorist. There’s nothing untoward here.
Bad review’s don’t necessarily come from the competition. Most times they come from patrons who received bad service. Please stop disrespecting them.

review_stars 11/10/2023 - Kim Ange
We go to Bungalow a lot! Why? Because the food, the ambience and the service are all fantastic!!! I don't know who is posting the nasty reviews but I'm beginning to wonder if a jealous competitor put them up to it. Whoever these dissatisfied patrons are, they sure didn't eat at the same Bungalow I go to.

review_stars 11/09/2023 - Robin and David Foley
Service didn’t meet our expectations.

review_stars 11/04/2023 - Rebekah B.
I’ve ate here many times before. Today we had an issue with how long it took to get our food. We only ordered burgers, but it took almost double the time it usually does. I hope this was a ‘one-off’ thing.

review_stars 10/29/2023 - Susan Maniago
My husband and I had a nice time here. We both had smash burgers. Not a healthy choice but…. They were super tasty!!👍

review_stars 10/24/2023 - MenuPix User
Burgers were over-cooked.

review_stars 10/20/2023 - Ruth Morrison
Place was ok.

review_stars 10/14/2023 - Sandra Kendall
👎👎👎👎👎

review_stars 10/12/2023 - Stacey Scully
Service wasn’t very good.

review_stars 10/07/2023 - Pat Mitchell
Horrible service!!!

review_stars 10/04/2023 - Maria Vlachaki
Nice place. Our server was very nice. She was very personable.

review_stars 09/21/2023 - Jay Dosser
Normally the burgers are to die for. Today, not so much. Burger was overcooked and the fries tasted like they had been deep fried way too much.
Not a great experience tonight.

review_stars 08/30/2023 - Royce White
Service was slow, the table was wobbly, food was meh!

review_stars 08/25/2023 - Francine Fletcher
Service was very slow tonight. Staff were all huddled by the bar…..

review_stars 07/29/2023 - Grant Lowe
Service was terrible! Never coming back!

review_stars 07/11/2023 - Todd Bogart
Danika served us tonight! Awesome girl, and awesome food!!
Well done!!

review_stars 06/09/2023 - Ben Cooper
Bar service was very bad.☹️

review_stars 06/03/2023 - John Donne
Came in for my usual Saturday meal. Was served by my favourite waitress - Michele.
As always, her service was impeccable and the food delicious!!!
Keep up the good work, and see you next Saturday!!

review_stars 05/21/2023 - Paul Puz
Not good

review_stars 04/15/2023 - M. Sweeney
Just had lunch. Food was great and our server Michelle was awesome!!

review_stars 04/03/2023 - James K
My wife and numerous friends have been to the Bungalow numerous times. While the food and service have been good in the past, we had not had any main issues to recently. Based on how the owner dealt with the most recent experience, we would not return (the initial issue related to food quality, lack of service). Following our visit, I sent a message to the restaurant via Facebook. The owner finally reached out to me (after several messages) via phone almost 1.5 weeks later. From my point of view, he can’t seem to come to terms that someone had a bad experience and makes no effort to rectify things. His message to “let me know when you are in again” came across as arrogant as he assumed one would offer up their money again with no incentive to return. The hallmark of any good business is not how they deal with just the good experiences, it is also how they deal with the bad. As London has so many good restaurants, with managers/owners who can listen and respond appropriately, we will not be returning to the Bungalow.

review_stars 03/04/2023 - Bill B
They no longer offer takeout. Food is always overcooked, portions are getting worse, burger patties are nothing like they used to be. Parking lot is hell. Not worth the hype.

review_stars 02/07/2023 - Bill McKercher
Had a terrific experience here last Sunday afternoon. Our server- Michelle - was absolutely fantastic! She knew the menu inside and out and answered every question we asked. There wasn’t a time our glasses were empty, and there was no waiting for dishes to be cleared. I would pay to have her as my server again. Great job my dear!!!!!!

review_stars 01/15/2023 - Ralf Zapke
Our server was very nice (forgot her name - older blonde with glasses). Catered to our every need. Food was good, no complaints. I hope we get the same server the next time we come to eat.

review_stars 12/26/2022 - Albert G
Service was slow and the the front walk wasn’t shoveled

review_stars 09/14/2022 - Nahla Monroe
Service was pretty bad tonight. I haven’t been in since pre-covid so my expectations were pretty high.
Maybe it was a ‘one off’ night for bad service. Regardless, I was pretty disappointed.

review_stars 09/01/2022 - Dave
I have eaten at this restaurant many times, and I cannot believe rhe reviews I am reading here are legitimate. My wife and I love this place and have never been disappointed.

review_stars 09/01/2022 - Michael Witzlach
Our server was very nice. She was attentive and polite. The food I ordered (the Grilled Chicken Club) was so overdone I was surprised the cooks tried to get away with serving it! Our server had it taken off the bill and apologized several times.
I give the server top marks but the restaurant itself I’d give a ZERO if Menupix would allow it. For this reason I give the whole experience 2 stars.

review_stars 08/17/2022 - Alicia Hirtzel
Overpriced food and drinks considering the quality. Additionally service was very slow.

review_stars 08/13/2022 - Joe
We ordered turkey burgers with salad and fries.
Burger was thin and fries were dry and overdone. Not to mention very small portions. I complained to the waitress and she apologized. Maybe a bill adjustment? Disappointed for $45.

review_stars 07/19/2022 - Mary Reed
I tried the ‘Prime Rib’ burger. The presentation was nice but the meat was overdone and the sourdough bun was stale. Not very enjoyable.

review_stars 07/09/2022 - Maggie Brown
I ordered the beer battered fish and chips on my first ever visit to the Bungalow. It was, to say the least, very disappointing. The batter was completely overdone (obviously left in the fryer to long). The fish was a little questionable. I suspect they don’t serve a lot of this dish. I had about 4-5 bites of the fish before I complained to the server. They took it off the bill but I decided not to try anything else.

review_stars 06/23/2022 - MenuPix User
Not wheelchair accessible, it says itvis but only steps, won't be back my husband cannot climb staurd, pretty shabby entrance.

review_stars 06/23/2022 - MenuPix User
Not wheelchair accessible, it says itvis but only steps, won't be back my husband cannot climb stairs, pretty shabby entrance.

review_stars 06/12/2022 - Nancy H
I wish there was more parking.

review_stars 06/08/2022 - Steph Sandison
Very disappointed with the Pineapple salad

review_stars 05/15/2022 - MenuPix User
Bad service

review_stars 04/26/2022 - D. Sanders
My $18.99 burger was way overdone. I said “medium rare”. I got it super ‘well done’.
Anyone listening?

review_stars 04/04/2022 - Lucas Walker
Not a very clean place. Bathroom looked like it belonged in a frat house.

review_stars 03/27/2022 - Tanya Vyas
Bad service

review_stars 03/08/2022 - John Addy
Came in for a couple drinks with a pal. It was a very slow night , so the service should have been fast. It wasn’t anything close. By the time we got our drinks the head on the beer had already disappeared and one of our glasses had lipstick in the rim!
Very uncleanly and unprofessional.

review_stars 02/28/2022 - Bill Salter
One word can describe the food we got. “Meh”.
It was very bland. Nothing I couldn’t have done in my own kitchen.

review_stars 02/24/2022 - Joanne and Michael Muir
Service was very bad. Slow, and uninterested to be brutally honest. I felt bad for other customers who were getting worse service than mine. The manager (or owner) was visibly ‘dressing’ down some of the staff. Very unprofessional. We won’t be returning.

review_stars 02/18/2022 - Ami Kay
I should have read the reviews on this site before I went. The visit here wasn’t worth it. The service was slow and the food was very substandard.
Will not be returning.

review_stars 02/01/2022 - Sarah Fraser
Tried take out last week. Absolutely terrible. Food was tossed together in the take out container. I checked it before I left the place and it looked like they did a “shake-n-bake” with my dinner!
Never coming back.

review_stars 01/04/2022 - Katie Hardie
The only good thing to come out of this Covid pandemic is that this place will have to close their dining room.
The serving staff and manager are just so mean and nasty to customers, I’m surprised they get any return business.

review_stars 12/29/2021 - Michael Stolten
My car was blocked in by a local resident. They were not even eating in the restaurant. I asked the owner of the Bungalow- Scott Crawford - to have it moved or towed. This is after I spent $170 on dinner for my family. Not only did he refuse, he left the restaurant without resolving the issue! I guess he thought we’d have to stay and spend more money until the person moved the car. Luckily one of the kitchen staff knocked on neighbourhood doors and found the person who “double parked” me.
When the person came to move the car, he apologized, and told me he “PAYS” the owner of the Bungalow for the space, and that the restaurant patrons are on their own!!!!
Eat or park at this place at your own risk…….

review_stars 12/17/2021 - Stu Anderson
Rude server and manager.

review_stars 11/30/2021 - MenuPix User
Slow service.

review_stars 11/17/2021 - Richard Facey
I came in for lunch and ordered the Grilled Pineapple Salad. The organic greens were not fresh. In fact, they were browning on the edges. The grilled pineapples tasted like they were cooked a while ago. Again, not fresh. This isn’t the 1st time this has happened to me when I come to the Bungalow. I’m getting tired of giving this place “second” and “third” chances……
Won’t be returning until chafes are made to food quality.

review_stars 11/06/2021 - Jeff Haynes
Super slow service - food and drink service. The bartender was more interested in talking to a couple of girls at the bar instead of making the drinks for all the other tables. What a cluster!!!

review_stars 10/30/2021 - Peter O.
First visit to this restaurant. I heard mixed reviews before I came, but I decided to try it anyway.
I ordered the “Mediterranean Stone Baked Thin Crust Pizza” which costs $20+. It was a disappointing pizza. It arrived medium warm (like it was sitting under a heat lamp). Toppings looked like they were just tossed on to it and no care taken to spread ingredients evenly. In the end it tasted like cardboard and certainly not worth the price I paid.
1st visit will be my last…..

review_stars 10/18/2021 - Doug Clark
This place used to be great. I’ve been here many times, and it just seems to get slower, and slower each time. The staff are not motivated at all. One of them told me the owner, Scot Crawford, had created a toxic environment that eventually spirals down to unhappy staff. The kitchen is slow because there is too much turnover with new staff coming in, and experienced ones quitting.
Very sad….

review_stars 10/09/2021 - Jason Russillio
I had the Bacon Jam Mac and Cheese. It was absolutely terrible. Not fresh at all. I work in a kitchen and this dish was obviously spatula’d in from a larger pan of Mac and cheese, meaning, it was cooked a long time before I ordered it. The Mac was like eating pretzels- hard as a rock. I sent it back and got a refund, but no apology for the bad food. They obviously knew it was overcooked and didn’t want to get embarrassed in front of the other customers.

review_stars 09/24/2021 - Kathleen
Wasn’t very impressed.

review_stars 09/12/2021 - Pauline Gough
After waiting forever to get our food (which was obviously sitting under a heat lamp for awhile) we had to endure to parking nightmare this place is known for.
The restaurant owner allows neighbourhood people who are not customers to park their vehicles on the small lot, leaving you the choice of parking on the street (and likely getting a ticket considering how long it takes to get served), or parking on the lot and getting boxed in by non-customers!!!!! We got boxed in and had to wait an hour for a tow truck to move the car that completely blocked us from getting out.
This was the last straw for us. We are never coming back.

review_stars 09/10/2021 - Charlie Smith
I’ve had better.. Just about anywhere else.

review_stars 09/04/2021 - D Boyd M.D.
Came on the Saturday of the long weekend. This place appeared to be either unprepared for customers, or are going thru cost cutting measures to save money.
Service was painfully slow, and the servers were completely stressed by the impatient customers. The main excuse was “kitchen is really behind”. Unfortunately so was the bar. Drinks took forever and we were finished our meals before we got a refill.
This was a completely disappointing afternoon out. My heart goes out to those poor servers who who were left to work with no help.

review_stars 09/02/2021 - Crystal Bull
Was told this was a good spot to eat.
Very disappointed in the service and the food portion sizes…..
Will try a different place next time

review_stars 08/08/2021 - Gerry & Angie C.
First time here. Heard a lot of good things so decided to try this place out. Location looked nice.
Was disappointed it did not meet up with our expectations. Service was slow and they were not busy that day. Food looked and tasted like it was sitting under a heat lamp for awhile.
We know now not to return in the future.
Sorry

review_stars 07/20/2021 - Terry Tait
There wasn’t enough parking.

review_stars 07/19/2021 - Brady Parr
Brought my family here for dinner. Very slow service.Food quality was mediocre at best. We won’t be returning anytime soon.

review_stars 07/02/2021 - J.J.
It’s ok .

review_stars 06/21/2021 - Theo S.
Disappointing…..

review_stars 06/17/2021 - Wayne B.
First time here. Not happy with the food I ordered. Fries were way overdone, and burger was too. I asked for med rare and I got very well done. Service was on the slow side on a non-busy day..
We won’t be returning.

review_stars 06/03/2021 - M Wilson
Very disappointing experience. Take out food was not put together with any kind of care. I can’t believe I actually left a tip. Will not be returning again.

review_stars 05/27/2021 - T. Wickett
The food was not worth the price

review_stars 05/02/2021 - Anthony W
Food was disappointing.

review_stars 04/25/2021 - Mark Campbell
Ordered take out twice. The food looked like it had been thrown together with no care. Quality was terrible both times. I would not recommend this place.

review_stars 04/19/2021 - Marion S.
I heard a lot of good reviews of the Bungalow before I decided to try it out (before the 3rd Covid wave). The food was ok but I was alarmed by the lack of Covid protocols being followed. The staff were maskless (including the owner). When asked why they weren’t following proper masking and distancing, our server told us that they (the staff) didn’t think Covid was that big a worry. Needless to say we asked for our bill and left. Very unimpressed with the mindset and arrogance of this place.

review_stars 04/15/2021 - John Denomme
Poor service and food quality was bad.


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