Delivery
No
Payment
Credit Cards Accepted
Parking
Street
Good for Kids
No
Attire
Casual
Alcohol
Yes - Full Bar
Reservations
No
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08/14/2009 - Beth
After making a reservation several days in advance for a large party we were not seated together. Moving furniture ourselves we were able to solve that challenge.
Food arrived more than an hour after it was ordered. The $20 bacon wrapped pork tenderloin was flavorless, pink in some areas and dry in others. The 5 minuscule morsels were barely enough to feed a toddler. The 3 raviolis with it were overcooked and rock hard.
After specifically requesting that the check be split the server presented us with a single check stating that the "menu clearly states that checks for large parties can not be split". What the menu actually states is that there is an 18% gratuity for parties of 6 or more......
When requesting to discuss the above challenges with a manager, he did arrive. However, he did not listen & he did not address the issues. He interrupted, threw his hand s in the air and sarcastically stated "What do you want me to do?! Give it all to you for free?! " We were amazed at the lack of professionalism. We suggested that he assist the server in splitting the check so we could be on our way. In return we received a blank stare. When requesting the owner the manager stated that he was the owner.
The slow kitchen & over priced food are the least worries of this restaurant. With an "owner" lacking customer service skills this restaurant will not survive.
Save your money & your time by eating elsewhere in Portland. We won't be back & we will not be sending anyone in.
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