Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Attire
Casual
Alcohol
Reservations
Cuisines:
Coffee Shop,
Bagels,
Bakery
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
Yes
Outdoor Seats
Yes
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02/25/2024 - MenuPix User
10/27/2022 - Tiffany
BEWARE! Deja Brew used to have a quality about them that was beyond extraordinary but WOW change has really occurred. Every holiday, I enjoy the iced pumpkin spice mocha drink and the past 2 times it was AWFUL. I believe that ingredients have changed and the prices are ridiculous for the taste and terrible customer service.
While my friend and I were ringing up our order, a young lady with braided ponytails, was speaking to another coworker as if we were not there about how she didn't get much sleep last night and etc. This is not typical encounters so I was okay with the continual conversation engagement with them.
Next, I went to drink my 7.36 medium iced pumpkin drink and NOOOOOO pumpkin taste or anything. The taste left me gagging. I took it back in after trying it again, still not good. Added 2 packs of SPLENDA..... not good so..... I did the next reasonable thing- take it back. I spoke in a gentle tone of voice to a guy who asked what do I want him to do to it????!!!???????!!!!!!! He went to the young lady with the braids and frown and she asked "Like what is wrong with it?" I said it is just not too good. She said "Well, we can't make you another one so I can put more pumpkin in it or something.... what do you want? " I said sure but is there a difference in the ingredients because I come here every year for this experience. May I speak with the manager or owner" She said..... "Well he won't be here until tomorrow and that is all I can say about that but I won't give you another drink but will add pumpkin" I said okay. She took her hands, NO GLOVES OR DIFFERENT CUP, put it under the flavor and sqirted some in my drink, shook it up, hitting it on her top to shake it and handed it to me. Then "Better" then turned around. The 2 of the other workers smiled, bumped their arms in celebration and she went back to her boyfriend or guy friend whom she told me she paid for their drink when I said politely she can ring it up. They walked past with a smirk on their faces once I decided to leave.
Why should I pay for another disgusting drink and why is it, I cant get access to a manager? I have never quite had this experience before here EVER.
The quality of this lovely coffee shop is going downhill VERY fast and it is sad. Possibly raise the standards and go above and beyond the typical place. Rather go to a chain then be treated this way.
Coffee, wasted in the garbage. This was not clean, with the spread of germs..... I do not feel welcomed or safe here any longer. Eat or drink here at your own risk of not just mental health but also physical health. Was treated like a peasant which leaves one wondering why...? Race? Day? Not sure but this was humiliating and embarrassing.
The best thing here is the desserts, sparkling water. My friend also reports that the coffee was burned. It was empty..... where are the customers? I am guessing they are where the customer service is........ no where to be found.
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