Reviews for Yu Kee BBQ Kitchen

10/12/2021 - MenuPix User
If I could give zero stars I would. This restaurant rips you off and steals from you and is fraud. On September 29th 2021 I have came in to buy some BBQ pork. I have accidentally paid with the wrong account so I pressed the option VOID on the transaction. The void receipt for the $38.16 was printed out. I then have processed my new payment of $38.16 on to the correct account. I checked both my bank accounts and saw the $38.16 charged on to both accounts on the same day. I have notified the restaurant and they told me it's not true it was voided. I have gone to my bank couple days later once I had time and they have confirmed that the payment was NOT voided on the restaurant's end and they need to refund me the money and printed out records for me to show the restaurant. On the same day I have went back to the restaurant and spoke to another person there and showed her my receipt and the printed out transactions from the bank. Her response to that was that her machine shows that the transaction was voided and she can't refund me although the transaction was charged when they say it's voided. The woman at the restaurant told me she will contact their payment machine company and call me back by the following week which she has not. It's been close to 10 days and still no one is talking to me. So I have ended up paying a total of $76.32 for $38.16 worth of food. Very terrible and shady customer service and they rip you off and steal from you. Do not I repeat do not give this place any business at all! They are disgusting thieves! Never will go back again and I have advised everyone I know to stop going there as well.

07/31/2020 - Amy
Delicious food 😋