Reviews for Chipotle Mexican Grill

02/22/2024 - Aimee
WORST EXPERIENCE I've ever had in my entire life!!!! I came in around 2pm and asked for a Chicken Butrito Bowl to go. There was no chicken out, so the lady went to the back where I could not see her and she put chicken in my bowl. I could see they were making Fresh Chicken on the grill. But she gave me old Chicken that was not out for serving. I told her I did not want that chicken because it was not fresh. I am 9 months pregnant and am very cautious what I eat. She looked at me and tossed the plate in the garbage and took the next customer. Denying me service and food. I was not rude. And did not need to be treated this way. So I asked for a manager and she said No Manager and then said she doesn't speak English. I took the managers card. Called the number and the number was disconnected!!! I ended up calling 1-800-CHIPOLTE and filed a complaint against this place. Never in my life have I been treated this way. All because I didn't want old chicken that was pulled from the back out of sight. And this place is filthy. DON'T GO TO THE WESTMONT LOCATION!!!!!

12/23/2020 - Kim
Nicely prepared freshly made food. Great friendly staff!! They care about quality!!♡