Reviews for M-Saigon

02/20/2024 - MenuPix User

08/28/2014 - Kim
I think the place has gotten better as far as the cooking has improved but don't expect good service and why should you get good service when the waitress doesn't get to keep the tips. They go straight to the owner. I know this for a fact. When I was there yesterday I tried to give the waitress the tip in her hand. I told her that it was for her and she went and put it in the bucket for the owner anyway because there is a camera and if they saw her take it they would fire her. True story. So don't bother leaving a tip because the owner is probably making an extra huge chunk of change on tips while slave laboring the waitresses. Not to mention if you pay attention the waitress is doing everything. Taking orders cleaning tables answering the phone running the register and what ever else there is to do and all for peanuts.
The owner should be reported. I felt so bad for our waitress. I also knew someone that worked there and she told me she quit because the owner yelled all the time and she accedently broke a bowl and he took it out of her pay.....I'll go get my viet food someplace else from now on.

01/21/2014 - Katie
Great sandwiches on fresh homemade bread, very inexpensive. And dinners are tasty and also well priced. Yes, it is a bare bones establishment but if you don't like the ambience, there's always take out.

01/06/2014 - The best around.
I am writing this review because its not right that the only review on this place is one star. I cant stand to see it every time I look up the menu online. This is a good place. It's reasonably priced and the staff is very friendly and prompt. Its more of a takeout place so don't expect exceptional service when dining in but it is great for the price.

10/18/2013 - Ryan
Tonight was deserving of one star, only because there is no half-star option. Where do we start? They don’t serve complimentary tea anymore - a month ago we were served hot tea as we were seated. Tonight the tea came with our meal, and we were charged two dollars. On day three of being employed, our waitress was still completely unfamiliar with the menu. She asked what size we would like our spring rolls and crispy wonton soup, which are standard sizes from the Appetizer list. When I inquired about the soup of the day she simply said I don’t know. When the spring rolls arrived she brought them without the plum dipping sauce. When she returned with the sauce it didn’t have peanuts with it. She took the dipping sauce away and forgot to bring it back. When the wonton soup came it was a different wonton soup with assorted vegetables. The soup was good enough, but not what I ordered. One entree arrived and our waitress said enjoy even though we were still waiting for a Saigon Salad. From there on out the waitress didn’t check in with us, let alone even look our way to inquire about the missing salad. We had to get up and go to the counter to ask for the salad that never made it on the order. The salad finally arrived yet we were disturbed to find a long hair at near the end of the plate. When the waitress finally came back, only to ask us if we wanted our check, I told her to hold off. At this point I went up to the counter to ask another waitress who was in charge. The manager/owner/chef came out from the kitchen and I shared that I had been here before and this was by far the worst service yet and I would appreciate the meal on the house or at least a significant discount. I suppose he was nice enough to take the hairy salad off the bill. I accepted this gesture and further shared our disappointment by leaving a $0.00 tip.

And for the grand finale, as we were on our way out we see the table next to us finding not one, but two hairs in their noodles! Enjoy!