Reviews for Grendel's Den
5 stars |
|
7 votes - | 19% | |
4 stars |
|
21 votes - | 58% | |
3 stars |
|
6 votes - | 17% | |
2 stars |
|
0 votes - | 0% | |
1 star |
|
2 votes - | 6% |
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03/14/2020 - MenuPix User
Unfortunately I am giving Grendel's den a solid one star after an experience I had there last night, March 13, 2020. I have gone there a number of times and used to love it. Me and a few of my friends decided to brave it last night and get it of the house firing the coronavirus scare. At Grendel's den, the bartender was great, happy that some people were out. A person who consumed a bit too much to drink spilled beer all over her cell phone on the bar. Being a normal, nice person, I grabbed some napkins and handed then to the guy next to me to give to the patron to save her phone. The gentleman next to me put the napkins that weren't used back in the pile that was behind the bar.
Here's why I won't go back. A good five minutes later, some woman came over to the gentleman sitting next to me asking if I was his friend. He said he had just met me during the situation with the person spilling beer all over her cell phone. This woman then proceeded to say, "don't you ever **cking stick your hand behind my bar again. That's not your **cking bar.". Ok, maybe an overreaction on her part. Being not a garbage person I said, "oh well I'm sorry I was just trying to help." "I don't f**king care, don't touch things in my bar." So, in short, apparently this person owns the bar and is really just terrible to people who visit her bar. She doesn't help when people spill beer on their phones and yells at patrons when they do help. Needless to say, if you treat your patrons like garbage, they will share their story where they can. Don't go here, the owner is not nice.
Edit: the bartender and other employees were great, they should get a job at another bar that treats their customers kindly.
10/07/2012 - Misty
The bar tender flipped me off, literally. He gave me double middle fingers for asking where my card was (he had been ringing me up for about 20 minutes and I was anxious to get my card back). Do NOT go to this bar if you expect decent customer service and a friendly smile. I have never been FLIPPED OFF by an employee of any business until tonight. Perhaps he thought we had some kind of banter going on, but we certainly didn't, and I was wildly offended. Don't waste your tip money on this bar.