Reviews for English Cellar Alehouse

04/18/2015 - Kate
We worked hard to overlook the consistently HORRIBLE SERVICE years ago (used to come weekly for a long time) because we liked the concept but ultimately couldn't stand it. Forget table-side, good luck getting a beer in under 15 min if you're within a foot from a bartender. Just tried again today, years later, and now remember why we left. Amazingly, it's worse than before. Moved from a booth to the pool table, left server $30 for booth tab, just beers, which server took and agreed to keep serving us while we were shooting pool. We later got the full bill again and she claimed she never received the cash we handed over. So many great restaurants in Providence, don't waste your time (or twice your money).

Update: they tried to charge us even more, lost one of our credit cards, and when we explained the situation the manager yelled at us repeatedly. The other patrons who observed were nice though and came
over to share their own experiences of terrible service this evening. On the way out, another server mocked us loudly as we walked away.

PLEASE TAKE THE TIME to read the other reviews about the service and suspect financial transactions, our experience tonight is far from unique and we would like to save others the frustration and expense. An unacceptably long wait time is the best service you can hope for here.