Reviews for Eddie's Sandwich Shop

01/31/2020 - MenuPix User
I am so disappointed right now. I have enjoyed Eddie's food several times and have noticed a downward trend in the quality. Today was the final time I will ever eat there. The staff has become callous and the quality sub-par. During lunch it was very busy so I expected the 30+ minute wait. I also expected fresh and hot food. I can look past the staff being less than pleasant due to the mad house. But the food should have been fresh and hot. It was cold and the buns were hard. This was brought to the attention of the staff and they basically said I was lying because it came straight off the grill and had to be hot. All I requested was for it to be replaced, no refund, no drama, just the level of food that is expected from Eddie's. I was denied any resolution what so ever. Not even an apology.