Reviews for Citizen Public House and Oyster Bar
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06/13/2011 - Cassandra
All though the little food I did have here was very good, I am only giving one star for the awful experience I had this weekend (which also happened to be my Birthday weekend). I was sitting at the bar with my boyfriend, we came for some good food, good drinks and to watch the Bruins. I have SEVERE food allergies and upon ordering my salad and fries, I told the bartender my allergies which include dairy, asked him what was in the salad, and when he said that the salad contained no items that I was allergic to, I asked him if he could just go in the back and double check. I am so cautious about this because some places do not take allergies seriously. So my food comes, the salad had items in it that I have not eaten before, and it looked very different I couldnt tell what was in it, so I start slowly eating my salad and fries. I started feeling sick after 15 minutes which I thought was weird, and then I tasted something that I thought might be cheese (dairy). I took a piece out of my salad and gave it to my boyfriend to try and he confirmed that it was cheese. I got the bartenders attention and asked him if there was cheese in the salad, which I had already eaten about half of. He took it and said, Oh yes there is. Im sorry. Is there anything I can do? I said, No, there isnt. I am severely allergic to dairy like I told you before I ordered it, and now I am going to be very sick for a few days. He just looked at me and said, Well what do you want me to do? I was so mad. I told him to just bring me a salad with no cheese. As I was waiting I was talking with my boyfriend, and obviously I was very upset. We were celebrating my Birthday this weekend, and had lots of plans for Sat. and Sun. I started tearing up because my weekend was now going to be ruined, when I do accidently ingest something I am allergic to I am sick for a few days and it is really bad. The salad came out, I couldnt eat it or even finish my drink because I was starting to feel even more sick. The manager came over to check on me. When I turned to look at her and there was a tear rolling down my cheek she asked what was the matter? This made me furious! I explained to her the severity of my allergy and how my Birthday plans for the weekend are now ruined. She asked if there was anything she could do and said that I would not be paying for my food because it was my birthday. Because it was my birthday?!?!?!?! Ya right that was not why, I dont even know why she said that. The did take care of the entire bill, (which was not much since we had just started our evening)but I will never go there again. If you have any food allergies I would recommend eating elsewhere. That was such a careless mistake. They are lucky that I am not deathly allergic to dairy. You can kill someone if you give them something they are allergic to in some cases.