Reviews for Cook Out

07/17/2023 - Donna
I was waiting in line for my food when a customer came in that did not have all of her the food or she at least thought she didn't. The employee that was helping her behind the counter with light brown hair and a ponytail was very rude to her. She did not explain how she came to the decision that the customer had all of her food. She should have taken more time with the customer to go over the receipt and match it with the food in her bags. When the woman told her that she was going to check everything when she got home and if she was missing food she would not be back to this cookout. That's when the employee looked at her and said that's fine by me. The employee was very rude and she needs better training on dealing with customers that are not happy with their experience.