Reviews for Sandwich Block Deli

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4.2 stars - Based on 27 votes
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3 votes - 11%
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review_stars 03/10/2023 - Terry
I guess on the friends of these people get their reviews posted because the real ones get deleted.

review_stars 03/07/2023 - Terry Kemen
My experience yesterday was less than I expected. I came in yesterday after a few of my friends ordered from the day before. As I always do I volunteer to run for lunch for everyone. My entire time spent from the walk in the door til I got back in my car was 57 mins. I’ve spent 37 years of my life working in the restaurant business and I have witnessed a lot of chaos but I remember now why I don’t go out much anymore. The ladies were very friendly that I will say. The view from the other side of the counter is mind boggling. 1 lady started my sandwich and then 1/4 of the way through went to the back. The other ladies were swapping out areas like they were square dancing. No task that got started was completed by the person who started it. At 1 point 3 people touched the same sandwich. Gloves are fine but burger to club is cooked food to cold food and gloves don’t discriminate. The girl that wandered off into the back must have not noticed that she was needed because they kept telling her to forget that and get out there. She also touched my sandwich on her return. It would seem to me that if each one had a set station to concentrate on that it wouldn’t look like a Laurel and Hardy show from the customers perspective. The people on both sides of me where also somewhat indifferent about what was going on.
I picked up a menu off the counter on the way in the door to have to take back to make it easier for them to order next time and that was convenient however when I got to the register to pay my $37 order was $54 because the menu that I had reflected the old prices. My $7.99 burger was actually $9.99 and so were all the other sandwiches I ordered. It is not okay to display old menu prices and then blindside someone at the register with the real prices. All of your staff kept saying “we’ll that’s the old prices”. So what. If you don’t update the menu then why should I find out during the payment process. Pull the menus and make it easier for the people in line looking at the paper menu to be on board with the changes. You have a wonderful little gem here in this plaza but make the necessary changes so first timers like me don’t spend their morning steaming over the residual experience. I wanted to post this on google first but my husband is a sensible man and ask me to reach out.
P.S. please respond.

Terry

review_stars 12/17/2020 - Dr. Mike
The food is wonderful, and the service is fast and friendly! Great rueben , BLT, and chicken salad- I’ve had them all. The homemade soups and deviled eggs are great side dishes.

Dine inside, outside covered patio, or carry out.


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