Reviews for Sorella's

07/12/2013 - Chris
This Owner is the worst. I have been here quite a few times. When they were Morinas they were great. Now its ran by a RUDE owner that lets his product come in and be frozen and not correct the problem. We ordered calamari that was so freezer burnt it was horrible. He wanted to Argue about it was not. I had to drive Across town and Show him it was. He just wanted to give our money back on the calamari, but I said just replace it, then he said it will most likely taste the same. So He does know that he is selling crap. People Pay for Quality more than Quantity. Plus the food we ordered he didn't want to replace due to the trouble I had to go tough to get back for a replacement and wanted to be rude about it. It is cheaper to go to Olive Garden then this place.

So I said just replace my wife's Shrimp Scallopini and he said sure. The reason for this is that seafood does not reheat well and tastes nasty and rubbery afterwards. When I asked for my money back for calamari he refused to give me my 7.95 back. He told me that my wife's food was double then the calamari and would not do it. I have heard that the customer is always right but I don't always believe that. But this reason when it is not right from you then yes I am right. I ordered the works that's their main dish so its hard to mess that up. My Kids ordered Cheese Ravioli and my Children even hated it. Burnt cheese and just not appealing. We eat with our Eyes first then our Mouths. I will NEVER go back to this HORRIBLE place. So BEWARE he is rude and he thinks its the best. This is not Italian its just fake.