Reviews for Charcoal Grill Parkville

11/01/2024 - Scout L.
I was excited to grab a pit beef sandwich from a spot I've been visiting for years. However, I was disappointed with the lackluster service and the surprising pricing for my meal. Despite these setbacks, the pit beef itself was delicious and reminded me of the good times I've had at this local favorite over the years.

01/31/2014 - jeff striegel
A Rotten Attitude awaits you. Was a long term customer, but after the visit today, won’t go back. I ordered a sandwich, fries and drink; which is their value meal, and paid $9.52. When order came up there was no drink, so I so I mentioned that I had ordered a value meal, she checked it wasn't on receipt, so she got the soda and ask for $2. It struck me as odd as that would be over a $1 more than the value meal, so I inquired why... to which her response was it had to be rang up separately. After brief dialogue about simply canceling it and re-ringing it up, an older women stepped in and said the other girl was right, and I ordered it wrong, so it had to be the higher price... why was she so sure I ordered it wrong, vs the young cashier that just maybe heard it wrong? Regardless, was this really a good response... wasn’t it still a value meal? My reply was then fine, I will absolutely not be back. So okay, she wins the $1 argument, and manages to lose a ten year customer.
A lot of hassle for a soggy bread pit beef sandwich and fries. If you visit, be sure to be VERY CAREFUL in HOW you place your order, as it apparently can’t be adjusted once it’s ordered

11/17/2013 - Chris
I have been coming here as well as Chaps for the past 8 years. It will be a whole before I return. I will take the extra 10 mins to go to Chaps hands down. The service and quality of food has gone down tremendously recently. The last time I ordered, they forgot a hot dog. The manager, Michael, said next time I came in I could have it replaced, that he would make a note in the manager book. Well, I went there tonight, and Michael never wrote it in the book. The food was cold and had to be reheated which isn't uncommon from here, even though I am five minutes away, but the food was very sub par as far as taste is concerned. The hot dog looks nothing like the plump juicy hot dog pictured on their sign, and the pit beef was dry, cold, and unplentiful. GO TO CHAPS!!!!!!